Reviews for Starbucks in Philadelphia, PA
I went one day to get a strawberry frappe, they told me they didn?t have the strawberry base to make it so I said okay. Went... back 2 weeks later and they still didn?t have the base. I went in today and they STILL didn?t have it. Like get it together,this Starbuck is right across from the Children?s hospital and I?m there everyday cause my son has cancer. It?s okay to not havesomething one day but for weeks, that?s ridiculous! Read more
Possibly the best Starbucks in the country. Military grade efficiency on display. Particularly, one barista named Meg. Ever seen... Cocktail with Tom Cruise? The part where they're working that weird cell block club, twirling bottles and doing acrobatics.Every single person there completely transfixed on the bar and the pure kinetic artistry taking place. That was Meg and her bar.She must be a dancer or something. I finished my perfectly crafted drink and stayed for about 3 hours, just watching the barlike it was a choreographed Broadway show. Whatever they're paying her isn't enough. 10 stars out of 5. Read more
Completely messed up my drink order (somehow the word ?venti? was lost and I got an espresso cup, not to mention the wrong... drink). They had me pay the difference (which I understand), then put my updated drink order to the back of the line (which Idon?t understand). Basically waited twice the time for a mistake they made. That location probably doesn?t need to worry aboutcustomers, which may be why no one seemed to care. Read more
Writing this review just for Beala, she was a delight and extraordinarily helpful! Wound up with coffee and a lesson on VPNs!... Highly recommend for leadership. Read more
Trash iced Macchiato. I order on mobile but they didn?t follow the amounts. The girl goes to town with caramel that makes the... drink is so sweet. My drink comes out at room temperature without a single cube of ice. Read more
I always like coming to the Starbucks when I'm in the area. Service is excellent and quick considering how busy it usually is.... Also, the seats are comfortable and there's always plenty of space to sit for a while.I always like coming to the Starbucks whenI'm in the area. Service is excellent and quick considering how busy it usually is. Also, the seats are comfortable and there'salways plenty of space to sit for a while. Read more
Possibly the most inefficient Starbucks locations in the City. This location is busy, no doubt about it but the management... doesn't really acknowledge the need for customer ordering service in store throughout the day. This location on this day had atleast 10 employees working, of which one is working the guest order register as well as serving coffee. This had the line waittimes in excess of 7-8 minutes, not just today either but on several days over the past 2 1/2 weeks there has been time wastedto end up walking out because it's taking 7 or more minutes to order and/or acquire a beverage. The recommendations are that theStarbucks Company review it's functionality for this location and consider assigning employees to take beverage orders andcollect payments. In the past 2 1/2 weeks there has been a loss of multiple customers due to time constraints and lack ofLocation's ability to effectively and efficiently run the coffee business. Read more
This is an incredibly busy Starbucks and the staff were constantly on the move yet they remained friendly cheerful and upbeat.... Considering how busy it was my wait was very reasonable. Kudos all around! Read more