Reviews for Potbelly in Philadelphia, PA
Well I used UberEats and ordered a ?BIG? Smoked Ham & Cheese. It was not. For some reason it costs $11.59 in store and $16.59 on... UE? How the hell do you justify that? I expect slightly higher prices on UE but that?s absurd. I wouldn?t have an issue if itwas $11.59 but I could?ve gone to Larry?s Steaks and gotten a sandwhich TWICE the size for LESS money. Thoroughly disappointedin the sandwhich cost/size ratio. Read more
I used to love going to this location - the food was always very good and portions pretty big! However, at some point they... cancelled my order for some reason, never picked up their phone after I called to ask if I can reorder then they have beenrefusing for over a month to give me my money back. The first time I finally talked to them, the person was super nice,communicative and told me they are issuing a refund, but she informed me that it might take some time - which is absolutelyunderstandable! After about 3 weeks, I called to get an update (I was advised to do that during our first conversation in case Idid not receive the refund) and somebody else picked up. The lady was extremely rude, gave me a nasty attitude and was beingsarcastic since the very beginning. She put me on hold and never returned to the phone! I still did not get my money back forthe order I NEVER RECEIVED. I was a super loyal customer for the longest time but at this point, I do not want to go to thisparticular location ever again! Read more
Grabbed some sandwiches here for lunch, and they were fabulous. They toast the sandwiches (bread, meat, & cheese) before adding... the toppings, so everything kind of blends together really well. Can get a whole host of toppings (tomatoes, lettuce, onions,etc...), as well as your choice of sandwich spreads (i.e. mayo, mustard, etc...). They make a very good sandwich here, and theservice was also very good. Very friendly & helpful staff. It's your basic Potbelly Sandwich shop. Read more
I've never been here but reading all the bad reviews makes me never to visit this place. Owner get your crew in order.
The Manager Danille was amazing and so patient with me, I was so flustered trying to order with this ?rush hour? line but she... really took her time with me and everyone else like a champ Read more
I?ve never had a sandwich that completely lacks any sense of flavor, before today. It?s dry, bland, and gross. I would give 0... stars if I could. No sauces or dressing? Very strange. Save your money and go literally anywhere else. Read more
I ordered chicken salad, then I got chicken Sandwich ,I told her politely! : I ordered Salad! she yelled at me and told me you... must say chicken salad salad!!!! we have two orders: chicken salad salad and chicken salad sandwich i told her :but i never toldyou Sandwich!!!! she again yelled at me and told: what do you want for dressing? I'm asking that lady: why you sooooo mean? youwere the one who messed up with the order instead of giuding the customer politely!! you must control your impulses lady! youhave a business inside a campus of a university , you must watch your tone and behavior while you are working at university... about food: way overpriced and not good in quality. Read more
2nd visit to Montgomery Ave store, and went for The Wreck today. Delicious sandwich and definitely recommend the Egg Nog shake... as it isn?t overwhelmingly egg noggy. Staff was friendly and the store was clean. Got some good recommendations for future visitsandwiches from a fellow patron. Looking forward to downloading the app and earning some free grub. Thanks, to the Potbelly?sstaff, for a solid meal in a hurry. Read more