Reviews for Pizza & Steak Master in Philadelphia, PA
Paid $5 more than what was on the menu, then got a fried onion steak with a few shreds of chicken... never going back!!!
My husband called to place an order and the guy that answered to take the order was extremely rude! We ignored the first... rudeness then we went on to order and the guy continued to give attitude and rudeness, I no longer wanted to place the orderanymore and advised my husband to hang up.. I called back from my phone and asked to speak with a manager or supervisor, thegirl that answered advised me that it was the owner that we initially spoke with, I was absolutely in disbelief after hearingthat it was the owner giving such rudeness to a customer! The worst experience ever!!! Knowing that an owner give such customerservice is a disgrace and I will never order from a place like this, this is one that will get to the MEDIA no matter what Ihave to do, no owner should have the place to give service in that way!!!! Read more
I usually order a cheesesteak hoagie with everything no mustard which is usually GREAT but idk if they have someone new cooking... but every single time i order now they get it wrong . I just had a cheesesteak hoagie WITHOUT CHEESE ???? or condiments ????like no mayo , no ketchup , no salt , no pepper literally JUST meat , lettuce and tomatoes between bread . I called , they saidthey were closed and i told them I?m not ordering and that they messed up my order . They said bring it back . Before giving memy money back the owner inspected the food , agreed there?s no cheese then said that i didn?t ask for anything else i told him isaid everything no mustard and he said ?if you don?t say it we won?t put it on there? he offered to put the food back on thegrill lol but how would that taste ? So i said declined i told him this is the third time they?ve messed up my order the ownertold me ?then order somewhere else? as if that wasn?t next ???????? they?re terribly incompetent then sarcastic about it Read more
I ordered on grubhub for pickup I get there and my food was NEVER STARTED! The phone girl was very rude! Customer service was... the worst! They won?t ever get my money again! Read more
The food is good mostly. I've had a few issues. One constant issue was that they didn't always cut the pizza into full slices.... Now they don't deliver at my apt complex that is 5 blocks away. Read more
I started ordering from here everyday because the cooks make great tasting dishes. However, since there online price's are now... higher than most neighborhood restaurants I refuse to order. This is a pizza store not a restaurant! Who on earth charges almost$20 for a burger or a chicken sandwich or $30 for a pizza. Read more
I placed an order for lunch today. Apparently the person who answered was new & being trained. She was very frustrated while... taking my order but I let that go because I understood that she was new. The person who was training her was EXTREMELY rude,after a while she got on the phone rudely and ghetto asking me why is it taking so long to give this order, what?s theproblem??!?? I nicely broke down to the lady that the person you are training kept stopping to ask you how to put in the machineeach topping I wanted on my sandwich after each topping I told her so that?s why it?s taking so long. She was EXTREMELYunprofessional & rude! This isn?t the first I have in countered someone being rude & unprofessional that works for this place.There is also a rude delivery driver. They have lost ALL business from me & quite a few of my co workers who has overheard myissue today. Read more
Ordered a cheese steak nothing on there what I wanted. The manager argued me down and said the cook said he put my toppings on... there when he clearly didn?t , ????????? I will never order from them again the worst customer service ever Read more