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Reviews for Palace african restaurant in Philadelphia, PA

Festus OLUK 2 years ago
1

I ordered food from this restaurant, the person I spoke to need more orientation to speak to a customer, he is very rude and... disrespectful, also did not tell me that the food I ordered was not available instead of their representative to explain in arespectful way he was yelling, I do not think is the owner but if the owner he needs to learn how to speak to people especiallycustomer because customer are always right. Please stay away from this restaurant , and go with another restaurant that aretransparency in business. Read more

Mal L 2 years ago
5

My very first time trying a african cuisine was with this restaurant and I've never had a problem. The food was very delicious,... flavorful and spicy. I've tried other places and they destroyed their flavor with so much heat due to the amount of spicy theyadded. At least here you get that spicy and also the flavor of the food. Only issue I had just one time was their beef was a liltough to chew other than that it's a good place to eat. Read more

FAMOJO EAGLE 2 years ago
1

I feel like I just ate from a plate of poison, Had to throw everything away , This is the so called ogbono soup .. dirty kpomo (... cow skin ) That they didn’t wash and can see the inside so dirty , blackish and has hairs on it , And wasn’t even cooked . Ihate myself now . Read more

Donniece Fleming 2 years ago
1

I really only visit one area for my African dishes and that's SWP. My sister preferred this location and I really was not up... fir the drive so I complied. She phoned in the order. The guy had a very bad customer service when we ordered our food. Shestated chicken in my Egusi when I told her 'Egusi is a stew made with 3 different meats. Chicken, beef and turkey.....mostlysmoked turkey.' He argues that he had a choice of meat, goat, beef or chicken. And reiterated She wanted chicken.....had toargue to correct it to beef. So it says the Egusi is 15$. So once i paid, he held my 20$ bill. I asked gow muchbwas my food, hestated it was a extra 5$ for meat. Reminding you meat comes with this dish....its not seperated at all. So yes im irritated buti comply because I had my food. I asked was it spicy, he stated it was mild spicy not hot spicy. So I dropped off my sister andheaded home. I wish I would of changed my mind at the store!!! My fufu was stiff!! I had 3 unseasoned tough pieces of beef In myEgusi.....no spice.....all white without spinach and the grease gave me a old dirty taste in the back of my mouth. I informedthe guy in the store I would call if it was bad but at this point, I rather put this here so that he could understand therespect that's needed from a business owner. Representation says it all!!! I wish I could of taken a picture but I threw it inthe trash!!! Read more

GOLDIE 24KTS 2 years ago
2

I purchased potato greens and fried chicken. Potato greens were ok im use to Liberian style which i believe is why it taste so... different. Also my fried chicken wasnt fried chicken more like baked and a few pieces weren't done pink meat down to the bone.It was drenched in a red sauce which i asked for on the side. I didnt have a good experience at all! However i wont do it againspent $51 and didn't get my African fill up Read more

Delvia Berrian 2 years ago
1

I ordered egusi soup with fish, this is the first time in the 20+ years of me eating Nigerian food I was so disappointed. The... fish was not in the soup but on the side. The soup actually tasted spoiled. The cut up fish is supposed to be pepper soup withfish. Where is the broth? What a waste of my time I waited for 40 minutes and waste of my money. I threw the food in the trash.DO NOT TASTE LIKE AUTHENTIC NIGERIAN FOOD. Read more

Re Jones 2 years ago
1

For $30 I got 1/2 containers of food with 4 small pieces of meat and old sticky clumps of rice! I will never return to this... restaurant EVER again!! The goat was so tough even a dog couldn’t chew it!! Don’t waste your time or money going there. WhenI called the restaurant the man said I paid that price for the RAW fufu lol no sir I order the Okra that came with fufu! Sowhere is the rest of my food??? Will be getting my money back ASAP!! Read more

Amber 2 years ago
1

Do not buy! I ordered the gbegiri ewedu and the chicken was running blood. See images attached! When I called to express my... disappointment the response I got from the manager was disgraceful. Instead of apologizing for the mistake, the woman on theline said I boil my chicken then fry it so it shouldn’t have blood in. Then she says we Africans cook crazy. Very insultingespecially to Nigeria! Then the male manager said we don’t deal with this call Grubhub and hung up on me. What a disgrace, youcan make people sick from Salmonella poisoning then turn around and be rude! You money hungry selfish people! God is notpleased! Read more