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Reviews for Luk Fu in Philadelphia, PA

t abe 2 years ago
3

Unfortunately, I am having to change my review of this restaurant from 5 stars to 3 because of the shameful attitude I received... from one of the managers in my last visit. I visit this restaurant every time I come to the casino. The food is great and Iusually sit at the bar and order ?pepper steak?, this time when I sat at a table and ordered, the language barrier betweenmyself and the server created slight confusion and she entered a order for the ? Vietnamese pepper steak? instead of the ?Chinese pepper steak? which is a $30 difference! Both meals are prepared similarly, and it didn?t question my meal when it cameout because the only difference I realized was they used a different plate. When the check came out I bought it up to thewaitress. She was understanding but came back and said her manager would not alter the check. The manager came to my table andwas extremely rude, and caused me to get worked up. She refused to change anything especially because of the fact I mentionedthat I?ve been to the restaurant multiple times. She made the situation very uncomfortable for everyone including the patrons ibought with me for their first time there it was definitely a terrible look and put a bad taste in their mouth. Ultimately,after I was very straightforward about taking my business elsewhere in the future, she made the changes. I am purposelydeciding to leave the manager?s name out but her superiors would be very disappointed and dissatisfied by her incompetence Read more

Cheryl Williams 2 years ago
3

Luk Fu is conveniently located inside of Live Casino for the gambling enthusiast. This dimly lit restaurant is nicely decorated... with Asian inspired wall decor. My dining experience consisted of a table for three. We all agreed that the food was just okay;however it wasn?t bad, but it was just okay. As for the service, it was pretty fast & our server was very cordial. Read more

Shukriya Qudoos 2 years ago
3

Fried rice was awesome ! Cheesesteak rolls were over priced they could have been bigger and had more cheese inside. They were as... thin as two cigarettes put together. The chicken and broccoli was bland and the sauce was watery. Lastly , the miso soup was acomplete tease ! It was great but small. Read more

D Leonardo 2 years ago
2

I must say me and my husband are regulars to this restaurant because we always though the sushi was great but we went last night... and were extremely disappointed. My husband always orders the same thing (volcano roll) and when he got it this time it lookedcompletely different and looked like it was made to looked cheaper with less fish. The menu prices have drastically increased. Ialways order the same thing the chicken and broccoli but ask for sauce on the side but was told they don?t do that anymore. Whatabout people who need to watch sodium intake and have allergies. Sauce on the side is not a hard accommodation. They eventuallydid it for me but I don?t appreciate feeling like sauce on the side was a huge inconvenience. We will Not be going back anymore.When I asked if it?s under. New management they just said changing things around. Well it?s obvious they are trying to give lessfor more money. Nice try. Read more

Eric Garish 2 years ago
4

Good place if you are in the mood for noodles. I had the shrimp lomaine. ???? Service was fast and sufficient. Great atmosphere... being in the casino. Plate presentation can be a little better that is why I gave only 4 stars. Read more

Sheila Martinez 2 years ago
1

It use to be one of my favorites Chinese places to eat since they opened. But after 5 or 6 visits recently, my husband and me... are banning the place. The food portions are less, and the quality not as good as previous visits (been attending more than 20or 25 times). The place illumination is ridiculously so bad that you will need your cellphone flashlight on to read the menu.And the last hit was that when ordering a takeout for my daughter, I get charged for facility and takeout fee. Too much on myopinion if you are not providing customers an amazing experience. Read more

Tommy Tang 2 years ago
5

The decor and atmosphere are amazing here! Super cool and modern Japanese style. The sushi and sashimi were so good! Best option... here so far just sad they don?t open for lunch now! Read more

Anno Domini 3 years ago
5

The food here is amazing. They also have a specialized cocktail list of which I have tried many and enjoyed everything so far.... Full range of sushi noodles and all other items you'd expect on this type of menu. Everything is delicious. Located right inlive casino on packer avenue. The entire staff is always pleasant and over the top with service. Dinner is reasonably priced youand a date can enjoy more food than you would imagine and a delicious cocktail each and keep it right around 100 bucks with tipincluded. Great spot!!! Read more