Reviews for Jimmy John's in Philadelphia, PA
Wasted 45 mins waiting for 1 sub. The kid who works here said the manager left and he was barely trained on anything. The bread... was flat and cold and sandwich was terrible. Go somewhere else because this business owner doesn?t care. Read more
Called for an order, being yelled by the lady who picked up the phone. If you want to get yelled and spent $80 for nothing, here... is the place Read more
Ordered delivery at 4pm, order was confirmed and gave me a 20 min ETA. At 4:40 I started calling the shop to ask where my... sandwich was, and no one answered. I kept calling until 5PM when they closed, and never got an answer and my sandwich neverarrived. I was starving and moving into a new place so didn?t have any groceries yet. I wasted an hour on this sandwich thatnever came, truly the worst Jimmy John?s experience I?ve ever had. Read more
The 1 guy who's making the subs and a delivery guy is amazing. Very nice and patient but the company themselves needs... improvement. 2nd time I've ever been to one and there's always only 1 person doing everything. Some people get only 30 mins forlunch and can't stand and wait 45 mins for 1 sandwich Read more
Ordered my sandwich, arrived missing chips. When I called the store the person who put together my order kept telling that she... put the bag of chips inside, kept explaining her that if they were in ai would not be calling them for a bag of chips. Inaddition worst sandwich I have ever seen from JJ. Bread was white and barely baked when usually the have a nice color and freshtaste, sandwich was put together in a hurry and missing elements Read more
Sat and wait for 15 minutes BEFORE I was able to order. Lady working was rude and very overwhelmed. She seemed to have no idea... or care about what I was ordering. I had to repeat my order three times. Keep in mind my order was just a number. Disappointedbut did seem understaffed although the one guy was just standing around. Read more
I walked over here to place an order and the doors were locked despite it saying they were open. The people inside were working.... I called asking if I could place an order and they said ?they locked the door so they could catch up?. As a former Jimmy John?semployee, thay is disappointing and resulted in me losing my entire lunch break by wasting time walking here. My criticismisn?t the employees, but is directed towards the owner/managers. Staff the location better, do your prep work to accommodateyour order volume and don?t lock the doors when you?re open. Read more
Horrible location. They didn't have the ingredients to make the sandwich I ordered from the mobile app. Once there, they... informed me the order would be cancelled and I would have to order something else. After ordering my new sandwich at the counterthey told me they don't accept G/Apple Pay, forcing me to leave hungry. Read more