Reviews for Dunkin' in Philadelphia, PA
It's extremely busy take-out only jawn. The staff is fairly fast just know what you want before you get up there if you're... smart you'll order from the kiosk! Read more
Mostly, they have great customer service. However, there are times when the public pushes their limits and there maybe less... smiles. They are in a high-traffic hub. Read more
This Dunkin is nice and clean however, I believe the manager is very rude. I accidentally ordered to the wrong Dunkin (which... yes, is my fault) but I just simply and nicely asked if they can redeem it there for me (as most coffee chains are happily to doso.) I would expect that they can?t but she was very rude, bluntly told me no, and just walked away from the register. Likeokay? What if I wanted to order here instead? I just ended up going to the original location I ordered at and they were muchnicer. Read more
Ordered a small decaf which was quick and fine. My issue was they have an out of order sign on their bathroom. I refuse to... believe that they don't have a working bathroom for paying guests and are instead just keeping people from using it. Where dothe employees go to the bathroom or wash their hands? Read more
The staff is always friendly and cordial. I prefer this location than the one that's closer to where i live. They make my coffee... just right almost always. This place gets 4 stars because the kiosks (when it's too busy I have used them) have been wonky ormessed up. On one of two occasions the kiosk has charged and submitted my orders twice, among other things. Read more
I love this Dunkin Donuts. The place is clean and food is fresh, hot and made to order. Whether I dine in or order online, food... and coffee is always fresh, and I receive my order fast. The only downside is you are not able to sit inside and eat or drinkyour coffee. Read more
I placed an order at the kiosk in this store this morning. The kiosk malfunctioned and charged me without processing my order.... The machine instead printed a receipt for a different order. While waiting I noticed the receipt was wrong and alerted thestaff. The staff got a manager, or the owner, who instead of having the items I ordered made, or reversing the charge, tried togaslight me and tell me that I had never placed an order. My bank statement says otherwise. While she did this, she alsodeactivated the kiosk I used, basically admitting that it was faulty. I would only recommend this store if you want toexperience being ripped off Read more
Always good for coffee but doughnuts not so good