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Reviews for Dunkin' in Philadelphia, PA

Luz Torres 1 year ago
1

Been going here for years The morning shift are fine the night shift they need to get rid of you give them your order by... detailing exactly how you want it and they make it wrong so when you tell them is wrong they get upset so they make a secondattempt to make it again and also get it wrong again they need to get a better night shift because the ones they have just don?twant to do they job. Read more

zizo star 1 year ago
5

My favourite dunking donuts everything in here is fresh the real dunking donuts coffee taste is great they make sure you got... your order right very professional crew Read more

Peter DiGiovanni 1 year ago
5

I haven't been in the downtown Dunkin Donuts since last year, I think. Before it got shortened to Dunkin'. It was about fifteen... minutes before closing. Sunday, I think. The staff were cleaning up, but the high top counter by the front door still had crumbsand such from people who had been there earlier. Someone was sweeping the floor by the tables and chairs, and the tables andchairs were stacked to the side to clear the space. I ordered a medium coffee (with cream, sugar on the side), Boston creamdoughnut and apple crumb doughnut. Everything was served up fast. The coffee was the usual Dunkin Donuts coffee: plenty hot,and with the kind of fruity flavor that reminds you that coffee is from a bean. The Boston cream doughnut was more fresh than Iexpected for the end of the day. The chocolate frosting was still consistent and intact, the dough shell was still springy andthe custard/cream was moist and consistent. The apple crumb doughnut was also more fresh than I expected. One odd thing isthat both doughnut shells were from out of a mold or cutter that makes Christmas Santa Claus doughnuts. The shape is prettydistinctive. I could see how the doughnut baker/bakery could spin it around and lay down colored frosting to make it displaysome sort of Jack-o'-lantern or Thanksgiving turkey or cornucopia, but it is pretty clearly meant to be a Santa Claus headshape. I don't mind the shape, but the shell looked and felt noticably smaller than the standard doughnuts. Anyway, thedoughnuts, coffee and staff were great. So, stop out. Read more

Nina Mammarello 1 year ago
1

Every single time I go here they never add my sugar coconut or caramel I tip very well because I am also an employee of dunkin... in diff area. 3 times in one week n when u ask them to fix it it's a problem n they give u an attitude. There was no ice atall. I pay 624 for my drink n expect it to be correct n of not fixed without an attitude 6:44 pm on 10-17-22 Read more

Ruth Torres 2 years ago
3

This place is always messing up my orders. Employees are always just kojing around with eachothers instead of takong care of the... costumers as they should. Only go there cause is yhe closets to me with a drive thru Read more

Valerie Ling 2 years ago
1

Counter was sooooo dirty. I informed both employee & Manager. They both said it was known but made no attempt to clean it. There... was trash on the floor. I will not return to that location Read more

angelika 2 years ago
1

Thank you so much for my ?lightly toasted bagel??. Neve fails

Brenda Nixon 2 years ago
5

I love this place. The servers work hard to make sure the customers are satisfied. They ran out of the coffee I wanted and were... able to use what they had to get as close to possible to the taste I was seeking... Great customer service...! Read more