Reviews for Dunkin' in Philadelphia, PA
Nice spot with nice staff when its not crazy.
I promise you, horrible DD. If you want Dunkin donuts, DO NOT go to this one. Dirty, surprised it's even open. Looks and runs... like a total LOSS. YUCK. Only if your desperate. I was. And I only purchased a hot tea. No honey. Of course why would a DD havehoney. ???????? Read more
Service sure is slowing down. It used to be if you order online, you could walk in and within 30 seconds be walking out with... your complete order. Now, still ordering online, it's at least 4 minuets before you get acknowledged! Very disappointed. Read more
They know me by name they always polite and always has my coffee ready in the morning ????
Had a bad experience with drive thru 3 weeks ago, got the coffee order wrong & were extremely rude, so I didn't go back til... today...Coffee was wrong again! I won't be returning! Read more
Used or try to use my card and it did not go through. Called my bank only to find out that my account was used for two... transactions the next day. Read more
If I could give this place negative stars I would. IM Lactose intolerance so when I order coffee I order it with Oat Milk. Today... I did what I normally do and me and my GF got sick. I stopped going here and started going to the DD at 8th & Broad which waseven worst & it was too far so I gave my neighborhood DD another try and they didn't let me down. It's a shame that everytime Ienter Dunkin Donuts I have to play Russian roulette with my body. This is the last time I'll ever be buying from any DunkinDonuts. Employees are rude, customer service depends on the weather and it's always a mess. You just lost a continuous everydaycustomer. If your reading this take the drive to a star bucks or local mom & pop cafe. Trust me you will have better service,coffee, and food. Read more
They did not give me the correct order. The person taking the order is rude, can't hear, and don't understand their own menu.... Gave me the opposite of what I asked for and gave me something I'm allergic to. The manager was very rude as well. I gave themthe order 3 times. And, they still had the order wrong. I never experienced this behavior at this DD. I don't know if theychanged managers. If so, they need to change again. The guy that works there normally is so nice. Read more