Reviews for Dunkin' in Philadelphia, PA
Best Ice Mocha coffee if the lady makes it older lady love her ???? makes mine perfect..I want get it unless she makes it
I gave a 4 because the staff is always nice and I've been going to this location for years. Unfortunately they now allow people... to WALK in the drive thru cutting off the cars that are waiting. I've literally seen people drive in, park their cars and walkto the window to avoid long lines. They definitely need to open the actual store or find a new system of servicing theircustomers. This is completely ridiculous Read more
Finally better customer service. And some of old staff are the best workers. The new team members need more help in customer... service ! And the need more training on how to handle us customers!! Read more
Don't go to the Dunkin Donuts on Woodland Ave. I just saw a lady cough over the breakfast sandwiches she was preparing and she... didn't have on a mask. I asked the cashier why they didn't have mask on and she said it got too hot + she's been vaccinated. Itold her well I just saw that lady cough over the food. She didn't even turn her head in the opposite direction of the food.???????? Read more
The employees are very kind, friendly. The manager is so sweet. She greets everyone with a friendly smile, and always has my... coffee ready when I do...on the go. Coffee is fresh n hot. Read more
If I could of posted with no stars I WOULD OF!!!! Very POOR!! Wait in drive thru was entirely too long, ordering process was too... long, even receiving my food at the pickup window was too long! I had to ask the worker for my total. I ordered their Avacadotoast, a beyond sausage and a hot coffee. First. They must of reheated my turbo shot because it was too foamy. They did notprocess me for my beyond sausage ending me to not have what I ordered. When I asked for my receipt, it was faded where I couldnot see anything. Pointing out that I had to ask for my receipt. The Avacado toast was only enjoyable from one side, other sidewas too hard. Read more
They have a woman there who doesn't listen to the customers half the time. I ask for a certain flavor of coffee and in return I... get a regular coffee and she didn't make me a new one all she did put put raspberry syrup in there and handed me my cup back.But other than that the rest of the staff are good. Read more
Gm I love Dunkin? Donuts but the fact that you can?t walk in to order is crazy everyone does not have a car and before going to... work wants the coffee I don?t want to walk to drive thru ppl are crazy and have road rage I?m not trying to get ran over thismorning the cars wouldn?t let me even order they was driving like they was gonna hit me so I just left maybe y?all need securitycuz if the time you guys open but something have to give and also what?s the point of us ordering online and can?t pay in storey?all have to be assist customers because everyone does not drive nor have cards but overall I love y?all just need to get somethings in order Read more