Reviews for Dunkin' in Philadelphia, PA
The person working the window made the experience tolerable. Pointed out an issue and the manager's response was very nasty.... The manager felt that she could talk to you any way she wanted. Had to politely let her know that she wasn't going to talk to mehow she wanted. Read more
Let?s start by saying I love Dunkin Donuts Coffee but was very unsatisfied with the service, snatched my card , no greeting or... thanks here name starts with an S. Read more
Fast even when busy. They were on top of it.
Great coffee every time. Drive thru is crazy long but great to go inside.
The dining room is hardly ever open. Although the girl that waited on my son and I was nice, I think she lied about not having... any more Muchkins, and she didn't make the order of iced coffee, correctly. We both wanted cream and sugar, I got some, he didnot. That's it. ???? Read more
They can't seem to get the ice coffee right? Are they trained or are they guessing? Sometimes its worth the money...well not... really but, and other times just makes ya frustrated ???? Read more
They were a hot mess this day. Standing around instead of filling orders lead to A LOT of confusion. After waiting in line at... the drive-thru, I had to tell them AGAIN what my order was. Someone finally found the order slip and started to fill it while Iwas at the window. I waited so long, I just pulled away without checking the order because I needed to eat. They did get mysandwich right. And, my coffee was technically correct. However, I asked for lite ice. The order, on the cup, even said "liteice" yet the cup was filled to the top with ice. EXTRA ice. The opposite of what I asked for. A large ended up having verylittle coffee in it. ??????? I didn't say anything but I ended up going around and getting a small second coffee with NO ice.When I got to the window, (remember, I hadn't said anything before) the guy asked, "what'd we get wrong this time." That's areal indication of how much they were screwing up that day! Anyway, I got the coffee and poured it over the ice I had. It filledthe cup and there was more coffee left to drink in the new cup. I hope this is not an indication of how this shop normally acts.The coffee was good (which is not true of all DD locations!) so I would hate to have to struggle with getting my order right. Read more
I love Dunkin. There food is good! Coffee is excellent. I have coffee every day. Staff is very courteous. Thank you