Reviews for Dunkin' in Philadelphia, PA
Toss the receipt at my child when they realize they was wrong while ringing up my order. She asked for munckins to be added to... her order for free with a promo offer on the app and she bought a coffee for free munchkins . The munchkins was never comp offand we asked to start over and get a refund and she said no refunds and Toss the receipt to my Teenager. I didn?t wake up andchoose violences so therefore she got a pass on disrespect But I would never step a foot Back and drop not one cent. Read more
This location has horrible customer service and occasionally messes up on my orders. I feel that they do not care and just run... on auto pilot. I came in with a great adittude and said how are you, just to get a nasty look and a gesture in the generaldirection of my mobile pickup order. The morning crew needs customer service training and I WOULD NOT recommend this locationto others. Read more
They refused to provide a refund or compensation for products i ordered due their latte machine was down because i ordered... through the app Read more
The muffins were really fresh. My coffee was perfect and the girl at the window was very friendly.. I do miss being a good low... to sit inside but their drive thru service is definitely on point. Quick and correct ! Read more
The owners and their team...really focus on making every order right..and overall just providing great customer service..!!... ???????????????? Very Sad However..that the French Cruller doughnut????????..has bin discontinued..???? It was the Onlydoughnut..that we'd order Multiples of..on a regular basis.. PLEASE bring it back???????? Read more
There is absolutely no consistency in the quality of the coffee at this Dunkin Donuts. The coffee tasted burnt, tangy and the... bottom of the pot. This is not the first time that the coffee has not been good. If I did not have a gift card for the place Iwould stop giving them my money. Also, the prices went up on the Turkey Sausage wake up wraps. The deals are gone for 2022 itstime to start brewing our own coffee. Read more
What's with the drive thru. Waiting 20 minutes is ridiculous. Get a staff and open up already. Stop being cheap and bring the... employees back. Nobody wants to hear you can't find people because if it was a good job you would have somebody. I'vepractically stopped going to Dunkin Donuts when all they do is use the drive thru. Read more
My wife loves their coffee. However, the lines in the morning drive-thru can be pretty crowded. But if it makes my wife happy... I'll make the wait. ???? Read more