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Reviews for Cold Stone Creamery in Philadelphia, PA

Dale Wills 2 years ago
1

Really pour service. The ice cream at all cold stones are good. This one the service is well below average.

Shannelle Dover 2 years ago
1

I walked up to the door and greeted the young lady at the door know response so I then ask can I use the ladies room. I am... pregnant and was told NO with all the young ladies in there laughing in my face while 7 months pregnant when the greeter at thedoor wasn?t sure why I couldn?t use the bathroom they have a table at the front door that didn?t let anyone in but therecustomer service was so rude. It?s ridiculous how young people aren?t train and running this stores. I didn?t even want to placea order I just want to Dunkin? Donuts ladies room. Read more

Raven Anderson 2 years ago
2

Ordered tonight through the doordash app and was highly disappointed! Wanted to try the boo batter for the first time & none of... what?s supposed to come in it, was actually in the ice cream. They gave me just the ice cream and a bunch of pretzels. Waste ofmoney. Read more

leo USMC (Looney) 2 years ago
1

place sucks , ice cream to sweet , i still think you have to order at door

Oluwafemi Mora 2 years ago
4

I used to come to this location years ago in a weekly basis. Still good, but they are not letting anyone else inside. There are... signs at door with menu items, and a young person at door taking orders. My suggestion do as I did do your order online, free ofcharge, self explanatory menu and easy to navigate. My oder was ready when I got there I spent a little extra time at linebecause the client in front of me did not know how or what to order. In reality it was my child's first time there and I wantedfor her to have the full cold stone experience, but it wasn't possible for now. At least she enjoyed what she order. Her icecream ???? cone was well packed. I was expecting a little mess but that didn't happen. PLS REMEMBER TO ORDER AHEAD OF TIME.BETTER FOR YOU AND THE PEOPLE STANDING IN LINE BEHIND YOU. ???? Read more

Lisa Grybowski 2 years ago
5

This cheesecake ice cream cake was a huge hit. Every piece got eaten! I was so Happy with it and the service from cold stone.... The girl who took my order was friendly and knowledgeable. She made it very smooth for me to just come pick up this cake becauseI explained I would be in a hurry. I walked right up and grabbed the cake! Super pleased! Read more

Scarlet Rose 5 years ago
5

Delicious as always, quick service, still think the tip song is absolutely torture for the employees n takes humiliation to a... whole nother lvl... But yea great plc Read more

Joe Maccarelli 7 years ago
4

~This was a spot that I knew couldn't disappoint after taking my mammadukes out to dinner across town to the utterly repugnant... "Eatalia Byob." Upon entrance you immediately get a whiff of that glorious cake batter aroma; its almost as if one can eat theair & be sufficed. The staff was hilarious & friendly as they would sing a jingle every time someone tipped. I chose to go allout, & get the "Gotta Have It" size with the jimmie-choco-dipped waffle bowl filled with that crack cake batter & mix-in of oreocrumbs. The creamy goodness of cold stone has always won me over & this location was no different. The Don approves of thisestablishment & will be back~ Read more