Reviews for McDonald's in Phenix City, AL
There really understaffed but, everytime I go they get my order to me really quick. The night shift or day shift. Everytime iv... had anything wrong they fixed it so good to me Read more
Lunch time. 2 cashiers taking orders at one time. Lane 2 was skipped by 4 cars in lane 1. Made me about 15 minutes late for... work. I know I could have left but this is my favorite drive though in Phenix City. I wanted to give them my business. Justasking for more attention on lane 2 next time. Read more
ORDER 79. Cashier first, discussed to me, a client, that sprite is not a lemon flavored drink. Please educate this workers on... basics, sprite for lemon and Fanta for orange( just in case )And then the burguer had no flavor , no salt and too hot.. alsothey asked me to pull out did not offer a sauce or anything I just request one burguer and had to pull out for 10 min?. Read more
They wouldn't let me go to the bathroom and it's not fair because what if we have a disease and we have to go? Not saying I do... but still, yet they still had the drive through open. Read more
Ronald McDonald would never tell a child they can't use their bathroom during work hours, so what if the lobby is closed, my... child is in need. I didn't ask to use the lobby. Read more
Really surprised about all the 1 star ratings! We stopped there for breakfast today and it was awesome.. best tasting... McDonald's breakfast Ive ever had, came out piping hot, super friendly drive thru staff, and lightning fast. Prices were alsolower than other McDonald's, and even the landscaping outside was very nice ha Read more
I was given half the amount of a regular Mcflurry and when I addressed the issue I was ignored and rushed off by the drive thru... person. When I came back to ask for the receipt I was told to pull forward and I'd get it in a minute. They are seriouslylacking in the customer service department. Read more
Personally, I haven't had many issues with this McDonald's. It seems they re-staffed recently, and the current workers are very... kind and considerate. They always take care to make sure I have everything I ask for. Pro tip to all the people leaving badreviews; most of your problems will go away if you would just use the mobile app. It's ridiculously convenient, and will saveyou money too. A little patience wouldn't kill you either, and that's coming from a teenager. Grow up. Oh, and I wouldn'tbother with the second lane, mostly as a courtesy to your fellow customers. In my opinion it's asinine to even have a secondlane. People are gonna be fighting to get in line first, and it only adds more hassle for the staff trying to keep thingsorganized. Gotta say, I'm not too jazzed that most of McDonald's item prices have been incremented by almost 30¢ in the pastyear alone, but that's no fault of the staff here. Read more