Reviews for Captain D's in Phenix City, AL
Terrible... messed up my order and was unapologetic when I drove back up there, repeated the order and messed it up again.... Gladly paid $20 as a reminder never to spend with them again. A bad attitude makes the business look bad. Nobody is forced towork in 2022. Read more
I placed an order online for pickup service as they express you can go right up to the window or inside. I opted for drive thru... and my order pick up time was 2:59. I arrived at 3 only to be told it hasn't been started yet. My first and last time orderingonline to pick up and I will not be back at all. Read more
Great customer service and Got Hot food was a delicious meal ordered from the drive thru and was served in timely matter it's... had been awhile since I had eaten from Captain D's am new to the area and very satisfied with the quality of food and servicewith a smile I will definitely be back next craving I get for some fish Read more
Ordered the deluxe seafood platter. While I was waiting for my food the cashier kept scratching her head and playing with her... long hair. Then she emptied the trash and didn?t wash her hands before handing people their container of food. My seafood wasdry to the point I couldn?t eat it and threw all of it in the trash. Won?t go there ever again. Gross and a waste of money. Read more
Ordered the new spicy fish deluxe and it was good and hot. When I mean hot I mean hot out the fryer and hot in taste. Highly... recommend. Read more
Loved the fried oysters...first time tryin them...will definitely try them again???? I usually order the cheese sticks. Always... served hot and delicious. Typical drive thru experience but my order is always hot and delicious???????????? Read more
The food was extremely fresh and delicious as always! Staff is friendly but overworked at this very popular Phenix City... location. Use caution entering and exiting both the busy restaurant and parking lot because it sits off a frontage road ofHighway 280 and is the only location in town (consider adding an additional location in North PC please) Look for coupons in themoney mailers around the 1st of the month to grab great deals. Read more
Food was good. Hot and fresh. The lady that took our order was very sweet.