Reviews for Subway in Pflugerville, TX
I always go on my lunch break and I love the way Dwayne makes my sandwiches. He's super nice and really seems to care about his... job and please the customer. Wish they're were more people like that. Read more
The worst customer service experience ever. First she tells me there is no bread so they can't make my sandwich after I have... placed my order online. The website doesn't even say out of bread WTH. Then she has the nerve to tell me to go to the otherSubway down the street to get my sandwich myself. Thats some BS this subway sucks!!! Read more
We placed an order for pick up. The sandwiches were supposed to be toasted. They were cold and very messy. Spoke to someone and... explained that both sandwiches were cold. I guess the guy who made the sandwiches could here the conversation because I couldhere him in the background being rude. He got on the phone and tried to argue that the sandwiches were toasted. I was alreadyback at work or I would've taken them back to him so he could see the mess of cold sandwiches they gave me. Very disappointed! Read more
Ordered 3 salads: Tuna, cold cut and Subway club. The description says every salad comes with fresh crisp lettuce and your... choice of toppings and dressings. There is not an option to select lettuce in the toppings as it already states it is included.When my order was dropped off...there was only toppings! The worst was the tuna. Basically tuna flavored soup. When trying tocall the location no one answers. Eventually the call just drops. As the location is inside a Walmart I called them to find outhow to get in touch with the people working at Subway and unfortunately it is treated as it?s own business. They are unable totransfer, provide a number or even walk over to see if someone is available. I want my money back. Read more
I ordered 5 sandwiches on the app and clearly stated in the instructions to toast them all. Not only were ALL the sandwiches ice... cold but we paid for bacon on two of them and didn't get any. The ones that came with bacon, the bacon wasn't even warmed up.Blatant lack of caring. Couldn't have been easier than to follow the instructions. Not one of the sandwiches were made right. Read more
I was there on Sunday ordered a footlong Turkey which I had to tell her 3 times. I had my 2 grand daughters with me so a little... distracted but when I opened the sandwich it was swimming in mustard so bad the paper was covered with mustard. I went back andasked her to remake it and was told excessive mustard was not a good reason to remake a sandwich. So I had no sandwich to eatbecause it was inedible and out almost 10.00 because she wouldn't give me back my money either. When I asked about a corporatenumber or manager she told me she couldn't give out that information. Read more
Horrible experience. We ate anyway because we were too hungry and had limited time. Took almost 17 min just to order. 2 dudes... behind countee seemed like it was both od thems first day. Ordered bacon chicken ranch sandwich....has turkey all in it. Aakesthem to cut my sandwich in half and they cut it theough the paper after it was wrapped. Had to ask and wait for ice in themachine. Floors were sticky. Read more
Such terrible service and bad staff. My sister-in-law and I ordered two sandwiches online and they gave us the exact same... sandwich and to make it worth it wasn?t the sandwich that neither of us ordered online. My sister-in-law goes and picks up theorder and she is told that is the wrong location yet the receipt has her name on it Which makes the staff wrong and the customerright. Then I call because the sandwich that they gave me instead of the one hour it was disgusting it was very lazy work. Weboth try to get in contact with a manager the employee that was currently there who answered the phone said that the managerwasn?t there this was horrible I was told that I was the one that ordered wrong and I ordered the same thing from subway all thetime and I got nothing that I ordered. I paid $17 For two sandwiches that I did not even ask for. The staff was very lazy veryrude and she was wrong. And I have to put at least one star because they won?t let me post the review but this is ZERO STARS.Worst experience worst customer service. Read more