Reviews for Burger King in Petersburg, VA
Randomly closed at 7:30 on a Friday? Google says it should be open and there are employees inside but they?ve got the store... closed Read more
This place is trash falling apart under staffed ordered spicy whopper melt was given a single patty with a pile of lettuce on... top. When I got home and noticed the food was entitled wrong I drove back to correct it and was told that location doesn?t havespicy whopper melts. When asked why I was made some random sandwich I was again told they don?t have the ingredients. Why tf didyou make me a random sandwich then? Got my money and wouldn?t give me a refund. Food was also cold like they just used what theyhad already sitting there all day. Also clipped the identifying store number off the top of the receipt I?m assuming in anattempt to prevent me from complaining or so they could falsify their own survey experience, most likely both. GM needs to stepin and fix the problems here or close this site down. 1 star because they got my drink right Read more
Waited in drive through for 5min nobody answered. Went inside made eye contact with the employee sitting in the back of kitchen... who then walked away without saying a word to me. My daughter and I left and went to mcdonalds instead. Read more
the lady on the drive-thru window was super sweet. we got 2 kids meals and they didn't have the toys to go with them. so I had 2... disappointed kids, but they ate the food and said it was good. Read more
It was 9P.M. and we were the only customers they had. Placed our order through the drive through. Pulled up to first window a... paid for our order was asked to pull up to the next window to wait for our order, which we did for 15 to 20 minutes before wereceived our order. We did not have a large or complex order nor were there any special requests with our order to explain theamount of time it took to get our food. After waiting all that time for our food we really expected it to be to hot to handlebut surprisingly it was barely warm. So much for the slogan "HAVE IT YOUR WAY" Read more
This BK location takes their sweet time. Every time I order from this location takes 30 mins plus just for two burgers even with... no one in the drive through. And to top it all off, you wait that long and come to find out they messed up your order. Thisplace is horrible! Read more
Horrible slow service. I had one person in front of me in the drive-thru at 7pm. Ordered two for $5 (whopper and original... chicken sandwich), small onion rings and two $1 chocolate shakes. Never even acknowledged me at the first window, until I wentahead and pulled up to the second window then they frantically waved their hands for me to backup. Paid, got the shakes andpulled up to the open second window again. After 20 minutes, they tried to give me the food for the car behind me. Then I had towait another 15 minutes and she said "be careful with the onion rings. They just came out and that's what took so long. Well,after being a restaurant general manager for 7 years I know pretty well that no fryer based food takes over 5 minutes to cook.Not 35 minutes. But on top of that, I was starving so I went ahead and grabbed a couple of onion rings. Lukewarm at best. Reallymore COLD than warm but absolutely not fresh. There were also zero customers inside. So in a time period where a professionalrestaurant would have literally served SEVENTY drive through orders (30 seconds each), they managed to serve me and the truckbehind me. And I saw 3 cashiers, 5 kitchen team members and an assistant or shift manager, basically walking around extremelyslowly (one of the first things you learn in restaurant management is to work with a sense of urgency. It sets the tone for theentire restaurant. But if you have lazy, slow and unprofessional managers, everyone else will be lazy and slow as well. Beentrying not to leave negative reviews lately, but for this place I've gotta say STAY AWAY IF YOU'RE LOOKING FOR "FAST FOOD". It'sno easy feat, but I think in my 50 years, this has now taken the prize for the slowest most unprofessional restaurant I've hadthe misfortune of eating at. I absolutely will not EVER return to this location and this is two bad Burger King experiences intwo weeks. So I love the 2 for $5 promotion but I might be taking some time off from the King afte Read more
Place is closed on random days, mobile orders will go through only for you to get there and they're closed. It's a gamble... ordering here. Read more