Reviews for Dunkin' in Perry Hall, MD

Drive through line was out of the parking lot, went in and line was backed up to the door. Finally ordered, waited with the... other 15 people for 17 mins. Entire time we all had to listen to the staff complain about how they are busy because ofcustomers? They throw the drinks on the counter and you're left to pick through to see if it's yours. Got mine and of course itwas wrong, just left. Place is unorganized and most of the staff is incompetent. Read more

The wait time at this particular Dunkin is out of control. Used the drive thru and there were 3 vehicles in front of me. Entire... process took 15 minutes. Ridiculous. Read more

I want to take the time to recognize the outstanding service of the young workers on June 4th around 11 am , they?re were... extremely busy , I?m sure under a lot of pressure yet our food was made with Care and was delicious! Keep up the good work ! Read more

Always long wait times even if their not busy and they can?t even get simple orders correct this place is a joke burnt my bagel... and instead of remaking it they just send it out. Thought I?d give this place another try came today feb 12th and was given amilk that expired feb 10th smh Read more

We have three Dunkin locations near us. They are all located in three different directions of travel. Two are awesome without a... doubt but this one not so much and it?s difficult to figure out why. They are located in a nice area where a lot of nice peoplelive. But the service you receive is just plain bad. They get the orders wrong all the time and if you complain you get attitudeas if they decide not you. I usually go out of my way to avoid going there but sometimes I go back to see if they?ve changed andthey never fail to let me know they have not. It?s no wonder the place is usually not crowded. Read more

I don?t know how they are in business at this location. I?m not even joking when I tell you they mess up EVERY SINGLE ORDER no... matter how simple. I got the pumpkin iced signature latte here?s how it came - watered down.. HALF EMPTY before I even drankit? and I got pumpkin spice munchkins and they gave me chocolate. Didn?t even tell me if it was because they were out or not.Super annoying. A few days ago I ordered a donut and literally no donut was in the bag. How do you mess up so badly on aconsistent basis? Read more

Sitting here at 4:10 waiting for the open at 4am opening time so we can hit the road. Ridiculous. Update. Finally got... someone?s attention after waiting 15 minutes. She claims ?baby, were get here at 4 am we?re not ready at 4am. What kind ofestablishment doesn?t ?open? at their opening hours of operation?? Read more

Not recommend. They cheat without shame. I want to buy 1 Qt. PP (pre-packaged) ice-cream. The price in refrigerator is $5.99 for... 1 Qt. or $9.99 for 2 Qt. (Picture 1). I took 4 Qt., the cashier said me: $33.88 for 4 Qt. (It's mean $33.88 : 4 Qt = $8.47 for1 Qt.) (Picture 2) I said: Sorry, but the price is $5.99 in your refrigerator. Went the owner. I asked - how much for 1 Qt. Hesaid $8.47. I showed the price. He: "O, ok, I may give you this price". I asked: "How many for 4 Qt." The owner scanned in thecash register the 1 Qt., and the price for 4 Qt. show in cash register $16.49. But he said: "o, I can't give you this price". Iasked: "Why? Your cash register are showing this price". His answer: "I'm owner, and I give the price". The owner in front of mecheating me. The same time the cleaner washed the floor, it's wet. No any sign. (Pictures 3,4). My child felled up. I saidabout it to owner, and he said: "Do you see, that the floor was wash". No any sorry - nothing. Very very rude service. I madethese pictures, and the owner said: "You can't do a pictures here". On Picture #5 is the owner (on the left), you can to see theperson, who may to cheat you. Read more