Reviews for Baskin-Robbins in Peoria, IL
I went to the drive thru today to order 3 shakes - the 1st one was for a small strawberry shake and right after I said that she... said thanks and gave me my total. Insaidnihbwaitnim not done I've got 2 more to order. I then said I need a rootbeer float. Shesaid we don't have rootbeer floats and to go ahead and pull to window #2. So I pull up to the window to see if maybe she justmiss understood me. So I said what other kinds of shakes do you have? She said strawberry, chocolate, mint and cookie dough. Ireplied with Is your freezer broken or something? Then I said ok can I have a large shake cup filled with scoops of vanilla icecream. Here response was you want 1 scoop vanilla ice cream? I said NO I want a large cup with 5 or 6 scoops of vanilla icecream. Then she tells me the total and I say we'll I havent ordered my 3rd shake yet. Her response was, well why did o Yoy pullaround here then. I said because you told me to and just forget it let me pay for my 2 items and I will take my Businessssomeplace else thst wants it and left. My gosh get with it ma'am!! Read more
I order butter pecan ???? in it wasnt butter pecan ice cream or no ???? no caramel or fudge then when i went back to get my ????... fix they was petty bout it by putting all the caramel in fudge on my ???? never again Read more
No customer service! Refused to honor a coupon for an ice cream cake! Will NEVER get my business again
Gotta love the Baskin/Dunkin combination here. You can get both your ice cream and coffee fix here at the same time (And I do!) ... Very friendly staff and fast service. Great tasting ice cream/desserts as well as coffee and doughnuts. The only complaint Ihave about this Baskin is the location. It's a small spot on a small lot and access/parking can be a challenge. Also, directlyfrom the building you can not make a left turn. To make a left turn you have to navigate though the Kroger parking lot ormaking your way even further down the way. Read more
Glad they are connected with Dunkin Donuts. Love my refills at a discount.
I inly give 3 stars because the girls that were working were amazingly sweet and seemed to care about customers. The owner(?)... Seems rude. I watched a roach crawl across the counter. Read more
Friendly staff and full ice cream options available. Very clean and seem to keep the place up. We got a couple different... scoops and the ice cream was great. Read more
I stopped in for a quick drink while out riding on this hot & humid day. There were no other customers, so I didn't have to wait... at all. The gentleman behind the counter greeted me then waited patiently for me to order. The refresher was definitelyrefreshing & much needed on a scorching day like today. Read more