Reviews for The Bufflehead Cafe in Penticton, BC
I attended a friends 11th wedding anniversary celebration here June 18, 2022. What was suppose to be a day of celebration turned... south fairly quickly. Things to bare in mind when reading the below issues. - It was $5000 to book this space. - The contractstates we had use of the space until 12 midnight. There was only one bar staff made available to serve drinks for the event andwith 60 guests that's not enough staff to allow everyone to get a beverage in a timely matter. Food was provided and there weretacos and salad served. There wasn't enough food for everyone to be fully satisfied and the taco shells were stale. No staffwas provided to bus tables and clear glasses and plates. Some of our guests volunteered to take the plastic dish bins and cleartables. From there the night continued on until around 11pm when Carol, one of the staff members, took it upon herself to lockthe patio door which locked out a major of the party guests. When confronted she said the contract stated we only had the spaceuntil 11pm which was completely false. She also started blaming our guests for smoking outside however not one of our guestssmoked and it was from an earlier funeral that was held in the room next door. Unprofessional and emotionally unstable is theonly way I can explain how Caroll was acting. She should really reconsider her career in any and all hospitality service. Allin all the event was soured by the food and terrible service. I highly recommend you look for another venue as you'll be verydisappointed. Read more
Ridiculous price for this buffet. $75 for a family of four. No coffee included. Food is below average and options are super... limited. Servers were nice. Do not recommend. Read more
Went for brunch today. The service and staff were great but the food was a huge disappointment, especially for what you?re... paying. They advertise ?a la carte? and nope, there is none. They charge you a lump sum for the buffet but the coffee is extra(not a big deal but they don?t tell you till you get the bill) A restaurant should make you want to change your plans for thenext time because you want to return, it made us change our plans alright, we were going to go back tomorrow and I am Not comingback!!! Read more
Went there for brunch today. 3 of 4 said food was ok & the vegan meal was awful. The atmosphere was nice.
The service was wonderful and the staff was friendly, but the food was overpriced and downright awful. For the quality of food,... it should have been half the price. I would never eat there again unfortunately. Read more
We were sweating in our seats the entire time. The food was mediocre - particularly the cheesecake for dessert. This has no... flavor and the crust was so hard you had to stab through it and it felt like you'd break the plate in the process. The staff wasvery attentive though and tried their best to correct the heat by contacting maintenance Read more
Had my wedding here (May 2019). Nice intimate place, beautiful setting. Jamie was amazing with helping me with everything. Had a... great time! Perfect for around 60-70 people and extra space for a dance floor. Food was delicious, perfect people pleaser! Read more
Really lovely servers, gorgeous views, wonderful dining area. The breakfast buffet is pretty good but sometimes inconsistent.