Reviews for Papa Johns Pizza in Pensacola, FL
It 12 midnight so about 2 and a half hours ago we ordered pizza our food never came so i call and call the store over and over... this guy answered the phone and i ask him whats going on he tells me that our order has been cancel and i asked him why wouldyou not call and notify us of that he says that the system is automated and it was automaticly but them say he stopped allorderes because he dosent a driver sounds to me likevthe automated system is not si automated also i ask about a refund and hesaid yes we have issued a refund our order was about 60 i presiist about about a refund he tells me i wont recieve a refund for3 to five bussiness days i shouldnt have to wait for my money the dont deliver ifvtheres no money Read more
Delivery was great Worst pizza I have ever had in my life ...it was semi warm and meat wasn't warm at all
Don?t waste your time or Mormon this location! They never answer the phone all it does is ring and answer then immediately... placed on hold until it eventually disconnects. Had to order online which they still made my order incorrect and burnt thepizza, YES BURNT! Horrible location may as well close it. Don?t waste your time with management they?re worthless also. Read more
I'll tell you what for Saturday night these guys and gals when above and beyond making me happy even though I might have been a... little bit high end on my request Great team that makes a great pizza and wants to keep their customer happy, thank you guys Read more
Michigan Ave store has horrible management! I ordered light sauce, and when the pizza was delivered it looked like someone... dumped double the sauce on it! It's completely inedible. There's a huge puddle in the middle of the pizza. I called to ask forthe pizza to be replaced. But, I can't get the manager to pick up the phone. I waited on hold for 7 minutes. Then I wasdisconnected! I called back, but now no one will answer. Pathetic way to treat your customers. Read more
Ordered delivery and did not get my complete order. When i called after 30 minutes of being on hold was told it would be over... an hour before they could deliver the rest of what i ordered. When i asked for a refund the employee told me they could onlyoffer me a credit and not a refund. A refund does me no good if i dont plan on doing business with this company again. Employeethen hung up on me. Bad business all around. Read more
I was eating my pizza I ordered the other night noticed a hair I pulled that part off thinking it was just a stray hair. That... was a mistake There's hair all over in the pizza! Try to call no way to get a hold of anyone. Read more
It's Papa John's. Our Pizza was an hour late. They sent me a 50%off next order coupon.