Reviews for McDonald's in Pensacola, FL
I went there for breakfast this morning. Tried to walk inside and the door was locked. Then a customer opened it and let me in.... A lady behind the counter said to use the kiosk so I started to place my order. Then she yells and said she's the only onethere. And it's going to be a while before I'd get served. One employee was there servicing at least 10 cars in the drivethrough..i waited 30 minutes before I gave up on my food and left with nothing but a headache. So I took my losses and left.Y'all owe me my breakfast at some point. And y'all need to hire a couple more people to help that poor lady out. I almostoffered to help but I knew it was senseless. So I drove to Walmart bought my own eggs, made my own food at home. Read more
Service was awesome as the manager waited on us, food was fresh and hot. We were returning home from vacation and was truly... impressed with the service and how clean this restaurant was. Thank you. Read more
I keep trying to purchase an Adult Happy Meal and this is the second location that has said, ?we don?t have the toys for it.?... What?s the issue? Is it not just a Big Mac meal with a toy? Take it off the menu or supply what?s needed. Read more
This mcds is usually fresh and made to order, but its also crazy slow at night. Not usually an issue when you're hungry, but... waiting about 15 min in the drive through for fries and a drink feels excessive. Its worth the wait, but be prepared to hang outawhile. Read more
After waiting for about 10 minutes for my food, I ended up with a raw burger! Not thrilled ????
It was above par. Location and cleanliness of the restaurant was very nice. They didn't have the kiosk yet, so I went up front... to make my order. Half the menu screen were off, so I wasn't sure what was available and pricing except from going to previousrestaurants. It took a little over 5 minute before someone acknowledged me - not because it was busy, but because a group ofthem were chit chatting and laughing. Which I don't mind that until it affect work and quality of service. Pricing and food wasalright, thought it was a little more expensive then other McDonald but food was good. I guess they don't do food tray, becauseI said I was Dine-in, but they made my order to go. No ketchup stand was available so I asked the lady for ketchup, and she gotdistracted and manager got it, instead. My biggest concern was a large puddle in the middle of restaurant where an AC vent wasleaking. No wet floor sign ????. Luckily right before I left, a manager notice it and told the team and got a wet floor sign.Other than that, food and drink were good, restaurant was very clean (inside and out). Just a few hiccups. Read more
20 November 2018 2:15 PM I rate this only against other McDonalds. This was a nice visit. The place was clean, well... maintained, and apparently well run. The parking lot was clean. The bathrooms were clean. The food line was clean. The lobbywas clean. The crew worked well together and were bantering in hushed tones..... other than the one time a female managerscreamed something she wanted done. The food was good. My quarter pounder was broken and hanging out of the bun, as shown inphotograph. This almost cost the 5 star review until I saw it was fresh and never frozen beef. I actually thought it tastedbetter, and so did my wife. Soda was correctly brixed. My entire visit was very nice. Read more
Very rude. McDonald?s on Fairfield as well as 9 mile always makes my oatmeal with milk, when asked. They told me they don?t do... that and caught an attitude about it. Espresso machine has a hot milk button. If I ordered one of those it would?ve been fine.Waste of my time to stop & wait in line when I had to be to work. Read more