Reviews for Domino's Pizza in Pensacola, FL
Received the wrong order, when I called the store to express my concern ?David? (i don?t believe this was his name) immediately... started giving me attitude saying there?s nothing he can do and that they can?t replace my order being they didn?t have anymoredrivers for the night. I told him it says right on dominoes website that it says ?if you?re not completely satisfied with yourdominoes delivery experience for whatever reason, dominoes will make it right.? He said he doesn?t have to and the best he cando is give me store credit and I told him i never go in, that i always order online. He said he isn?t going to help me and saidhe cancelled that request and the proceeded to talk over me and kept saying he doesn?t have to do anything for me and that hedidn?t know what was wrong with my pizza and i tried telling him what was missing and he said that i was bothering him andtaking time away from his work and hung up on me.. I called back and asked for the managers name on the morning and he said hecan?t give that out and said I?ve already told you once I?m not doing anything for you and hung up on me for a second time?.. Read more
Disappointed! Took too long to get my luke warm pizza. Manager should be working on labor day weekend. Not enough people working... in the store to give proper customer service. Read more
Call to order and was told that they could not take my order until the next day and the spokesperson was very rude on top of... that might as well not have answered the phone! Read more
If your cashing in your rewards points, don't expect your pizza any time soon. I've earned 7 free pizza and every time I don't... get it until nearly 2 hours and it's always stale and cold. Sometimes they don't even slice it. Read more
We order from here several times a month and had always good experiences. But, the last 3 orders have all had issues. Once we... weren't given the sauces I paid for. And twice we were delivered a medium pizza instead of the large I paid for. The first timeit happened, they sent me out the correct size pizza. The second time when I called I just asked them to credit me for thedifference I paid. The person I spoke with said he wasn't able to do that but put a "credit on my phone number" for a free 2topping medium pizza. Honestly, I just feel like the quality control in this store has disappeared. Read more
Tuesday June 15 2021 Charged me $18 for a $7 pizza, something was definitely not kosher about this visit ALL MILITARY TO AVOID... THIS LOCATION due to sub standard pizza and unprofessional conduct. Read more
This is the 2nd time recently that I have ordered a buffalo chicken pizza with extra hot sauce and it comes with NO hot sauce. ... l do not see how this happens. Someone needs to slow down and check the orders before they go out the door. They offered me acredit on the last one. I just want them to get my order correct... Read more
We won't eat there anymore. They over charge you the quality is terrible.