Reviews for Captain D's in Pensacola, FL
I just want to give a shout out to the black man at the window in the drive through.. I just had such a pleasant experience with... him and hes the reason I'll be coming back he is such an asset to your company!! ( He's the black man with tattoos on his face) Very hard worker and very pleasant to interact with do not lose him! Read more
Food is always fresh , service is excellent, prices are great and the wait isn't long
They just remodeled this place and air conditioner is just as hot as before. couldnt eat inside so we left. Even the employees... said it was awful. The temperature is set by the owner I guess. Always love the fish... Read more
Food was delicious, restaurant was clean and ready to be occupied, cashier was super friendly and welcoming.
The fish and shrimp had been fried so hard and the grease tasted like it was burnt. Would not suggest eating there. The lady did... give us a small Coke for having to wait so long. How about 25 minutes! Read more
Update update picture I give it four stars it was better the food was better it was fresher but the Caucasian lady just had an... attitude she has a bad spirit and I pray God blesses her and also the African-American female I hope God blesses her too shesays she's a general manager but she did make up for the food minus the jalapeno poppers I paid for them, my choice and I got afree tea drink, but I give it 4 stars but I will not go back there to eat Read more
I?ve been going here my WHOLE LIFE but today has made me decide I won?t go back. First the order was wrong so I drove back up... there to get it corrected and this is what they gave me for my 4 piece chicken ???? one good piece of chicken and the other 3are chicken nuggets pretty much. Like what the actual hell. Read more
Brass tacks; Best Cap'n's in Pensacola, if not,the region. I popped a quick 4* review on the way home (the store is right... outside the neighborhood) Story time. I'm moving my vote up to 5*. We just got back from a gruelling cross country road trip.I've got a torn muscle and ligament in my shoulder. They close at 11. We showed up at like 9:59, when they were about to lockthe dining room. I was in way too much pain to go anywhere else, and it was obvious they were done for the night. They stilltook the time to treat us like guests. They forgot one of the plates, so I had to go back. Normally, I'd leave the review at 4*if that was it. Obviously, there's a discussion about what we got and what was prepared. Simple mistake, the jalapeno poppersmade the fourth plate hard to see on the ticket. But the lady closing again took the time to ask how we could make it right(it's like 20m to store close). Just wanted what was missing. Had it in less than 5m, and was heading back home. So anyway, I'mmoving it to 5* because after a week of everything going wrong, and in enough pain to almost be in tears, the crew shined alight at the end of the tunnel. Even when things go wrong, they get better. The Fairfield team down by Mobile Hwy is awesome,thank you for saving our night. Read more