Reviews for Baskin-Robbins in Pensacola, FL
Loads of flavors. Reminds me of my childhood. Service was great.
Decided to give Baskin Robbins a second try. Again, I was highly disappointed. My order was not correct (the male staff member... forgot my toppings) when I brought this to the female staff members attention who rang us up. She said sorry and went to thenext customer. Needless to say my toppings which I was charged for were not added or offered to me. Read more
No available soft serve, but Jamocha was good and caramel turtle truffle was delightful. Friendly staff, enthusiastic and... attentive. Read more
Ms. Brenda is so sweet and very customer friendly. Every visit is made special because of her. Our son just turned 16yrs. old... and as usual he loved his cake!! Read more
Seriously the nicest lady ever! Baskin Robbins is pretty standard fare, meaning the quality is usually consistent from store to... store, so I am reviewing our experience at this particular location. We arrived before the store opened and the owner was behindthe counter and let us in anyway. We chatted and talked and she was wonderful. Our ice creams were delicious, as expected, butthe service was above and beyond. COVID note: the posted store hours are incorrect, they don?t actually open until 1pm at thistime. Read more
Great place. My ice cream was awesome and the waffle cone was perfect! I had the pineapple and coconut. So good. Very freindly... staff and service. I met the owner, she was great. Highly recommend!!! Read more
Excellent courteous service. Morgan had the Sweetest personality and made the best milkshake ever! And the other young lady did... a fabulous job with my cake! Read more
One of the young ladies was disturbed because we came in and ordered 15 minutes prior to closing. Her demeanor and attitude gave... off annoyed and bothered about a job she CHOSE to do. It was as if there was a rush to try and close/leave at the closing timewhich is 9pm. There were two other young ladies working along side her with an empty store (just us 3 customers who cametogether). Now if your concern was to get everything cleaned and prepped prior to closing (which we could see that some of thework had been done), then why not have one of the other two workers clean/close while you assist your last 3 customers of thenight? Or vice versa. At checkout, she did not ask if we were paying separate and just combined the order and provided thetotal. When one of the people from my party stated, ?oh it?s, separate? she seemed bothered to correct the cash out totals andbriefly looked to another associate for help before my mother said, ?I?ll just pay.? Ice was great as usual but there wasdefinitely an unsettling vibe about the visit. Read more