Reviews for Auntie Anne's in Pensacola, FL
Had to wait 25 mins for pretzel hotdogs after placing an online order ahead. Dough ended up being undercooked and inedible.... Bites were fine. Read more
The lady that runs the joint has an attitude, they're always out of everything.They can't seem to get their act together! ... Don't waste your time or money there..... Read more
I feel sorry for the Business owner to have unprofessional employees Almost everyday I?m coming here but employees are... extremely rude and careless! If you guys don?t want to work then leave you do need to be here ! Read more
Wanted to get a pretzel but was told they are out and only nuggets were available. What? You are a pretzel place! And I see... plenty of people at work. Read more
So I have been here a few times. Not sure what's up with the staff but this is twice I have gotten pretzels with just salt when... it's supposed to be garlic parmesan. The sauce is good with fresh pretzels though so I still killed them. I'll be back so youwill have a chance to change my opinion and rating at some point. Read more
I completely understand "SHORT STAFFED". WHOMEVER owns this location need to just throw in the towel! I Love those pretzels. Its... the slow moving employees and the nasty attitude manager that makes me Not want to return! Get it together. Read more
When trying to order the staff just walked away. One employee finally came back and asked what I wanted. Was told they were out... of everything except 4 pretzels and a thing of pretzel bites. I continued to order and then the she walked away again. Came backonce again got my pretzel. I ordered a pretzel, bites and med drink. Went to pay and was not told the price. She snatched mycard and ran it and walked away again. Was never given a price or a receipt. I asked her for the receipt and was told themachine did not work. Apparently the o my thing in this store that worked is the card reader. $12 dollars for extremely rude andincompetent service. Read more
Wish I could give 0 stars. The staff will ignore you. They do not take cash. They will get your ordered items wrong. They never... have any pretzels available to purchase. Read more