Reviews for Tim Hortons in Penhold, AB
This Tim Horton's is a disgrace! They seriously need to be shut down or get new owners or something. It is a horrible location.... Orders never made right, or missing items. Read more
20 minutes only one in line . Stupid. Watched him take almost 10 drive through orders before he even said hello
Pictures don?t justify the cleanliness of their washrooms. These pictures were taken at 6:30am in the morning. Just shortly... after they were open. You can clearly see what their priorities are. Absolutely a piece of trash. Read more
Much improved, I was here last year and had a terrible experiences very similar to the other complaints (un attentive staff poor... order accuracy slow service / long wait times etc) today was my first time back in a long time (wanted to give it anotherchance) And this was the first time I have ever had quick friendly service. I will come back at a later date and see if thisservice holds up. If not I?ll lower my rating back down. Follow up: I?ve been back a few times now and I have to say the newstaff are awesome. Big improvement Read more
This is the absolute worst Tim Hortons, probably fast food place I?ve ever been too. The staff are rude and ignorant. I pulled... up to the window at 06:55 by 07:00 I realized there the vehicle that was in front of me was getting on the highway, so I said?hello? four times and still no response. I drove to the window and the ONE staff memeber was just standing staring at me likehe didn?t know what was wrong. Why could they have not said, ?we will be with you in a moment??! I WILL ABSOLUTELY NEVER EVERGIVE THIS FRANCHISE ANY OF MY MONEY!!!!!!!!! It should be closed such a disappointment in a small town. Would expect more. Read more
Arrived at the counter at 12:21 pm, to place my order. I wasn't even acknowledged until 12:32 when my order was finally taken.... AND, they were out of what I wanted. Never again Penhold Timmies, I will drive to McDonald's next time Read more
Let me start by saying I tried to find a way to contact a manager first and could not so now I come here to let them know the... experience I had. This morning was in the drive through and noticed that there were two of my coffee on the screen instead ofthe one. I mentioned I just wanted one thinking maybe she didn?t hear me right, and was spoken to rudely(with a raised voice)which was not called for. I got to the window and asked the young woman if that was her I was speaking to and she took my money,ignored me, put my change on the counter and walked away taking someone else?s order. Thank you to the young woman who gave memy coffee and change who also apologized for the rudeness. It would have been nice just to mention it to the person responsibleor a manger. Read more
Absolutely horrible service!! Ordered a wrap and the old lady???? said "no I ordered a bowl" never had a bowl in my life so I... know what i said. She proceeded to give me attitude and said fine we'll remake it then.. I just left and took my businesselsewhere ???? Read more