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Reviews for Latin American Grill in Pembroke Pines, FL

holaparc 1 year ago
3

The food is really good. The customer service is great. Just a bit disappointed at their process. If you place an order over the... phone , they ask for your credit card details. When you come to pick up your food, all the credit card information is visiblywritten on the back of the receipt. If your order is given to someone else, it is possible that they got your receipt with yourcredit card number as well . If they throw the receipt in the trash, it is possible for someone to pick it up. This is a big redflag. The worse part is that when you get there, they still ask you for your card to be swiped. Credit card details should beencrypted not written down on a piece of paper. Read more

Max Schmidt 2 years ago
5

We frequent this restaurant because we like the food and the customer service. I would like to specially recognize one of their... employees named Junior. He is very professional and friendly. I have see him go out of his way many times for his customersand also others customers to make sure they are given the best possible service. He is definitely a valuable asset to thisrestaurant. Read more

Lucia Barilari 2 years ago
1

First they put us on hold every two minutes while trying to order and leaving us hanging in the middle of talking. Then the... lady who apparently was new said we need to have our order ready and know what we want before we order because she has otherphone calls to get and can?t handle it. Then we get there to pick up the order and it was wrong and they said we had to dealwith it because it?s what we said when it wasn?t and made a big deal about it being wrong when they made the issues. We had tofinally speak to a manager which was very helpful and was able to resolve our issue and correct our order but the rest of theorder had to sit there another 20 minutes getting saugy. Point being if someone is calling your restaurant and inquiring aboutyour menu you don?t say that they need to know what we want rudely and then when the order is wrong give a big hassle to correctit instead of listening to and satisfying the customer which is paying for what they want not what you messed up on. Read more

Alexis Talicol 2 years ago
4

the breaded chicken was phenomenal. i used to get the fingers a long time ago but it tasted different this time around. and the... portion sizes were huge. the wait is the worst part. Read more

Jello 2 years ago
5

Love this place. Food taste like a homecooked meal. Service is quick and friendly waitresses. Definitely coming back. Gracias

Playlist Hitmaker 2 years ago
1

This is my first and last time ordering Delivery from this place. First off this place has the worst pan con bistec in South... Florida. Plate covered in over cooked greasy fries with stale Cuban bread and unseasoned Carne Asada (which is supposed to beBistec). Nearly a $10 sandwich just to not have lettuce, tomatoe, seasoning, and soft bread. I rather spend 2 hours out of myday and drive down to Miami and wait outside someone's abuelas house and pay them $30 for a good Cuban sandwich. Luckily yourchicken soup was the only bright spot alongside your signature stale bread. 0.5/5 stars. Read more

Silenny Almero (World.Silenny) 3 years ago
5

Amazing local place. The prices are cheap-moderate. They always have lunch deals for about 9$ depending on the day of the weekly... specials. Great ambient. Food taste I give it a 8/10. Parking: I?ve usually been able to find parking easily. I suggest parkingon the spaces facing the street. The spaces right in-front of the restaurant have parking meters??.never seen anyone checkingthem but I don?t like risking not putting quarters in regardless lol! ???? Read more

Phillip Anthony Gornail 3 years ago
5

When we first moved here in 2001 this was a regular staple at least once or twice a week. While my family has stayed, I've... personally relocated 3 times in the past 20 years, and pleased to see that Latin American Grill continues to be a relevantsource for great food and family time. When I told my daughter, who was getting ready to hang out with her friends, that I washeading to LAG, she almost canceled on them, and said, "Awe daaaaad... why didn't you tell me that's where you were going!?!"[In that very dramatic whiney way your 18 year old daughter can] ???????????????????? To my delight the interior has beenupgraded yet again, the seating is always amenable to all family sizes, and there's ample seating at the counter, as well asoutside in the comfortable shade (with fans no less). The Cuban Coffee is ALWAYS SPOT ON!! [con un pocito asucar y canela]? Was in the mood for a combination of carne y camarones, and while it wasn't on the menu, Lourdes said, "We can do that foryou!" (Hugs to Lourdes) ???????????? Love this place! #LocalGem #GoodEats #theresthatfoodie #AuthenticLatinFood Read more