Reviews for Firehouse Subs Pembroke Pines in Pembroke Pines, FL
Very bad customer service. I gave my card info twice over the phone for a pick up order, when I get there, the order wasn?t... ready. Then they charge me for the wrong order without even verifying what I wanted. When I asked for a cup, the server lookedconfused, and I had to remind them again that I ordered a meal. The restaurant wasn?t busy. This was on 5/2/22 at 7pm Read more
Excellent customer service, delicious sandwiches. Gave 4 stars since they have Coke freestyle machine instead of normal fountain... which alters the taste of the soda. It was also being repaired when I went. Edit: Customer service is still excellent, visitedcouple times more. Soda machine works well, bumped to 5 stars. Highly recommend! Read more
Food was good. Only thing I would say is for them to wipe every table after people eat there. But I know that might not be... possible all the time. That's why I kept my 4 star rating. Read more
????This is one of the best sub places in South Florida! The food was delicious ????and well priced and the owners were here... making sure everything was just right. The service was fantastic ????????and it?s nice to see a local business contributing tothe local law enforcement and firefighters. Highly recommend to come and support this local business!???????? Read more
I have been to your restaurant several times but today was probably the last. I ordered a Hook and Ladder, only to arrive home... to a lettuce sandwich. Shocked. Wow! $10 bread and lettuce sandwich. Read more
Got home to enjoy my New York Steamer. Instead I got a pure fat sandwich minus the lettuce, tomato, etc. Bleh. I?d post a... picture, but it keeps getting deleted. Just envision chunks of fat on bread, and you?ll have a good visual. Read more
Firehouse First time at this place. Very friendly staff! the food was done perfectly. I try the ENGENEER Sandwish. Great... taste! I had a great experience, you can choose your sandwich size. Read more
The staff were so friendly and helpful. They patiently guided me through ordering my first sub there and the sub was delicious!... Wish I had gotten the young gentlemen?s name that helped me; thanks again! Read more