Reviews for Dunkin' in Pembroke Pines, FL
Went through the drive thru on 11/9/22 around 10am and received excellent customer service from the man who was helping the lady... out at the window. He deserves a shout out at the next employee meeting. I wish I got his name. Read more
This place has the most fresh do uts of all dunkin donuts but the person at the window cannot understand a single word from... anybody. She was nice but very irritating when she can't understand English. It holds up the line. Read more
Our favorite Dunkin place for morning coffee witg donuts????? dinning always clean and friendly stuff????
Horrible customer service and awful- manner staff! We were trying to correct the person at drive-thru when she said Small latte... because we ordered a Medium and she replied "I know". The guy at the pick up window slurred "Ching choeng" (we heard it morethan twice) as we pulled up then proceeded to take our credit card and disappeared without saying a word. When we asked theother staff about it since we gotta get going for a long drive to Key west, we were told that the machine at the window didn'twork and that they weren't gonna steal customer's card. Guy at window came back and while handing the card back, he sneered atme and squinting his eyes almost like he was trying to imitate the Asian look then laughing with his coworkers as we drove off.The whole experience left us extremely uncomfortable. We hope that Dunkin Donuts would pay more attention to their customerservice and educate staff to eliminate their biases against Asian community. Read more
Staff were very friendly nice quick and very organized
Being from Cali, I hardly ever get a chance to go to DD. Well. Aside from the coffee being bommmmb, the donuts are yummy and the... AVOCADO toast is now my problem cuz I?m addicted. Try it with the tomatoes. Omg! Service at this location is amazing. The kidsthey hire to serve outside are amazing and polite. You can?t go wrong with this place. HIGHLY RECOMMENDED!!! A+++++ Read more
Nice DD!!! Clean, well maintained and very friendly and attentive staff. I was having a problem with my DD app, and the cashier... was very sweet and patient with me. She was able to help another customer while I cleared things up. When I returned, she stillhad my ordered queued and completed my transaction. So refreshing to see staff that really care about the customers. Keep upthe good work!!! Read more
I really prefer this location best. The staff is friendly and efficient! Efficient is a big plus when you are wanting your... caffeine fix before work. Read more