Reviews for Zaxby's Chicken Fingers & Buffalo Wings in Pelham, AL

Food is always hot and fresh and everyone there is so sweet and personable.

Clean restaurant with friendly staff. Good was warm/hot and we were the only people in the restaurant

Drive-thru was pretty quick, and there were at least four cars ahead of me. The speaker had some static, which made it a little... difficult to hear, but the service was great! The food, yum! The fries actually tasted fresh, light and crispy. And thechicken...juicy, crunchy, delicious. It's a little farther off the interstate than I'm used to when trying to find a place toeat while I'm traveling, but it's definitely worth the little extra! Read more

Food was good. Service sucked. Forgot silverware and no celery with my $10 order of chicken wings. Wife had to eat cole slaw... with the lid to the container. Dining area closed for whatever weird dumb reason, so it discouraged us from sitting in lineagain. Read more

We retried chicken sandwiches on the way thru town Sunday. We did not have good experience trying these before at another... location, but these sandwiches were fresh and very good. Manager was not nice, but maybe she was having bad morning. Twoladies at registers were very nice and welcoming during our pickup. Read more

The chicken was hot and crispy, but when you order boneless BBQ wings and there is a tablespoon of BBQ sauce split between 5 or... 6 wings then you don't taste any BBQ. And if that wasn't enough the traditional hot wing I ordered were cooked to perfection butthey didn't follow through with any sauce at all unless you consider dripping with grease to be sauce....I do not. This beingsaid, they can cook great chicken, you just might want to be sure and ask for extra sauce packs to dip you chicken in becausethey seem to be stingy or flat out forget. But with all that being said they have a friendly staff and a clean store. Read more

I drove up at 7:55 and they said they were short staffed so they were closing at 8, but I could have my order taken. I get to... the speaker 2 minds later and they tell me ?we just took our last order for the evening?. I work in a fast food restaurant and Icompletely understand short staffing.One thing I didn?t understand is the 5 employees inside the store. With the dining roomclosed already and online orders were turned off as well. You?re telling me 5 people isn?t enough to take orders, cash them out,make customer drinks and the food. FIVE PEOPLE. Usually I see 6nin the stores when the dining room was open. How do you explainthat? Also if you?re short staffed that day why close an hour early? Doesn?t make any sense at all. Read more

Have been to this location multiple times and haven't had a problem before, I'm not sure what happened tonight. Asked for... boneless bbq wings and they barely have any sauce on them at all. Read more