Reviews for Wendy's in Pelham, AL
Wendy's have not live up to fresh hot fries. The drive thru service is horrible. Food is cold or they are out of items
One two separate visits they have experienced technical issues with their systems which slowed down my order. Be prepared for a... wait at this location Read more
The person who took our order at the drive up was very rude and also did not put everything we ordered in our bag. When we told... them they got even more rude and refused to give us the rest of our food or even our receipt to make sure we werent charged forthe missing items. We wont be returning to this location. Good luck to anyone who does. Read more
This is the fastest I have ever gotten my food at a fast food place ever. I came in with about 10 others and the time it took... for all of us to get our food was about 5 minutes. From the order to get the food took about 30 seconds. And the food was good Read more
I don't know who's responsible for getting the food ready. But that employee needs a raise. I got my food faster than I've ever... gotten may food before. Even faster than a Chick-fil-A. Like literally me handing them my card is what took the longest time Read more
Ordered baconater fries and got zero bacon and cold cheese on top and extra order of plain fries which i didn?t order. This is... my 3rd attempt and last. they have screwed up every order. This will be last time I will ever visit. I doubt corporate will doanything about it they don?t seem to care based on other horrible reviews. I know they just opened but they need to shut it downand figure out another restaurant in its place. Read more
I ordered a sausage, egg & cheese biscuit and some seasoned potatoes. I got 2 bacon, egg & cheese biscuits. After arriving to... work, I called the restaurant twice that morning to report the mishap and once at lunch time but got no one. I called corporateand was on hold over 30 mins & spoke to no one. I emailed but never received a reply. I attempted to live chat but no oneconnected. I requested via the email that they refund my card because I'd receive nothing I ordered. Of course the money wastaken even though what I received costed less than what I ordered. I usually have good experiences here but not this time. Read more
The service was good and my order was correct freshly made fries!