Reviews for Subway in Pelham, AL
There is only 1 good smart employee that works here. Everyone else is inept and mediocre. Nobody last very long working here,... the highest turnover ratio of all time. If you want a decent sub, be ready to have patience. I come back to this place becausefood itself is ok and they always undercharge me for some reason. Read more
Worst subway I've ever been to. Ordered two steak and cheese wraps had no tomato wraps. Did not even toast the steak or ask if I... wanted it toasted. Tried miserably to cut pepper jack cheese but I eventually told them to use mozzarella since that was theonly alternative. The bread on my third sandwich was falling apart did not even ask if I wanted cheese. The workers were NOTEVEN WEARING hairnets. I had to tell the lady at the register what was on my wraps and sandwich and honestly she wouldn't haveknown any different if I told her I had bread and meat and that was it. Read more
I would rather walk through the trenches of hell in 3 sizes too small 8? pumps carrying a 170 pound backpack on fire than spend... my time and/or money at this subway ever again. The first thing to greet me at the door was a dead roach and the unpleasantsmell of 6th grade boys locker room BO!! Despite the establishment being filled with waiting customers, the two employees behindthe counter moved without haste. The young man preparing the sandwiches took approximately 5 minutes to make each 6 inch sub.After telling the lady behind the counter we would be dining in 3 times (each time followed with her nod of understanding), shecontinued to wrap each sub to go. This establishment lacks good customer service and the food was far from mediocre, unlike anyother subway i?ve ever eaten. Read more
Avoid this place. The staff is turning away customers to supposedly unload a truck during the lunch rush at 1pm on a Friday.... Refused to serve anyone. Horrible customer service! Will not be back. The Burger King next door gladly accepted my business andthe staff there was professional and courteous. Subway could learn a few things from the neighboring establishments. Read more
Worst subway I?ve ever been to hands down. No bread, slow service, can?t understand a word they said. Toasted food for a... millisecond and it was still cold. Garbage experience with garbage employees. Read more
Manager always in a bad mood,complaining about owner, can't keep cooler stocked ,rude to customers. Her name is Tasha. When she... does have help they act like they have no idea how to make a sandwhich....I'll return when she is gone. Read more
I have lived in several states and several cities. In all the years I've been eating at Subway, I've never had a more... professional experience with Subway than I had last Saturday night. The employee's name was Wesley, he said he had only beenworking at Subway for 3 weeks. I went in around 8, 8:30pm Saturday, February 3rd. My sandwich was so nicely made and beautiful Itook a picture of it. He was beyond professional and took pride in making my sandwich. It wasn't just mine, Wesley prepared thecustomer's sandwich before me just as nice. I'd definitely recommend this location to anyone especially if Wesley is working. Read more
This place is always closed. No matter what time of day you try to go it?s closed. When it is open the place is always out of... something, no bread is the biggest thing. I?ve worked in a subway for a couple of years and it honestly not that hard to keepeverything going! Read more