Reviews for Dunkin' in Peabody, MA
Morning crew always messes up my coffee. How could you mess up a coffee when all you have to do is press buttons to make one??... Get it together morning crew ! They all suck & there rude too especially the cashier Read more
I am extremely disappointed with the drive-thru! I live right next-door and get pup cups for my dogs all the time today was... different, today the woman at the drive-through told me they don?t do those even though I explain to her that I always get pupcups here and it makes my dogs happy! she refused to give it to me not really sure why someone would refuse to give a dogwhipped cream that I?m paying for!!!!! but you win some you lose some very disappointed and so are my pups Read more
They shouldn?t even get 1 star but unfortunately I have to give something. Staff is absolutely miserable. They are completely... taking advantage of having the door locked because of ?Covid? I order walk in on the app due to not being able to fit in theirAWFUL drive thru. Food for thought?. IF YOU WANT TO LOCK YOUR DOOR TURN OFF YOUR WALK IN MOBILE ORDERING. Ps. When the door islocked it?s saying ?due to staff shortage? there are typically 3-4 people EVERYTIME I go to walk in but the door is locked. Mindyou this location isn?t even that busy at night, went around 6pm. 3-4 people don?t have to be on the drive thru at the sametime, trust me Dunkin?s was my first job as a kid. We had 2 staff in nightly? keeping our drive thru and walk in open. There?sNO EXCUSE. Stop using ?Covid? or ?short staff? as one. Will never be back and will be sure to let my people know how miserablethis staff is. Read more
Service, food and beverages here are on par with other Dunkin?s. Their staff however always seem completely miserable. Don?t... expect smiles or pleasantry here. This location is also super busy during morning/afternoon commutes and school drop-off/pickuptimes. Read more
I had a good experience at this location. My goodness the 2 employees there were so upbeat and really good vibes. Served with a... smile & made my vanilla Chai ON POINT! Thank you! Read more
Well they are not dog friendly. So don't go to this one. I have been to many of them and there dog friendly. Plus they take to... long to get orders ready. Read more
I'll give this shop 2 stars because of the nice guy always gives me a nice service. But on Oct 8,2020 there was a rude lady,... couldn't understand what she was saying (perhaps she had a mask) and because I asked her to repeat, she yelled at me what shewas trying to say in a rude way. I left, because I was so upset and I know it wasn't going to end well. Read more
Horrible employees. one woman gave my mother her coffee and purposely dropped the coffee on the ground, in the drive through. my... mother came back and the same woman gave her the coffee, as my mother drove away the woman called my mother a b!tch. my mothercalled the dunkin? donuts and got her fired. besides that, if they could get my order correct. that would be nice. thanks! Read more