Reviews for Dunkin' in Patchogue, NY
I ordered a drink and a grilled cheese with the mobile app. When I got there, there was only one other customer in the store and... I had to wait 20 minutes for my grilled cheese, even though I had ordered ahead. The employee was moving extremely slowly andwas on her phone the entire time I was there. Read more
I ordered a bacon egg and cheese on a croissant and they forgot the egg????. How do you forget the egg on a breakfast item it?s... like making a cheeseburger and then forgetting the patty. Respectfully i would like to talk to whoever made my sandwich and askif they are okay and if theres any problems that are causing this blatant lack of common sense. Read more
Omg. This location is slow. At least when I was there. Maybe it wasn't the A team? All I can say is if you can't make an... espresso shot, and two coffees with half and half within 15 minutes when there is barely anyone in the store, you might want torethink being in a business that has "run" in it's slogan. Read more
Horrible! Staff was in another world when taking my order, they seemed lost. I asked for 2 caramel macchiatos and both coffees... were almost white! barely any coffee on it. I asked for more coffee and the man gave me a dirty look and added a small drop ofcoffee. Terrible. Read more
Staff was very very slow. Took 15 minutes to heat up a sandwich in the microwave. We were told we had to wait for the Uber... orders to be completed even though we were in the store. The egg sandwich was NOT made according to order and NOT fully cooked. Read more
Brandon who works the counter is the WORST and should be fired not only did he tell me that bc the strip on my gift card ?didn?t... work? could I now not use my Dunkin Donut gift card that had 15 dollars on it but when I told him that there had to be a way touse it maybe by typing in the numbers he cursed me out and threatened me. I asked to then speak with his manger and was advisedthere is no manger there and there is nothing I can do. His behavior was quite alarming and inappropriate Read more
The people are nice. Service speed was ok. Iced tea was weak. Like very sweet water. Color was very light.
I like the way they make my coffee I come here every morning but I am going to give zero stars for the lack of customer service... they have. The younger kids are always so sweet and nice it?s the older ones who are so rude !!!!!!!! And refuse to give youyour free coupons from the app due to them saying ? system down? it?s happened to me several times as to one time I caught on toher and it winded up reflecting off my bill and instead of apologizing to me for the honest mistake she started arguing with me? absolutely disgusting and unacceptable Read more