Reviews for Wendy's in Pasadena, TX
Staff are not to customer orientated. Didn't get order rite. While I waited I saw them empty 4 box of fries back into the drain... area. Read more
Fresh food...nice staff always happy..clean parking lot...great customer service..
Ordered online to pick up faster. Took over 30 minutes to get my order, I wish they were more organized. They were unapologetic... about the wait time. This place needs better management. It is not the first time I've had to wait long time for fast food. Read more
After working a long hard day I was very tired, I did not want to go home and cook so I decided to stop by this location to... pick up my dinner, as I walked in to the restaurant to place my order in person, I was greeted with a welcome and a smile bySarah one of the employees there, she was very professional and courteous and very helpful in helping me to decide what to eat,she recommended the bourbon bacon burger which I'm glad she did, it was the most favorable and delicious burger I've ever had,she told me to pair it with an Ice cold lemonade and a nice cold frosty to finish it off, Ithe service was fast and my order wasaccurate, she handed me my order with a beautiful smile and told me to have a great rest of my day, I will definitely returnto this location and hope that Sarah is there to take my order once again, this has been one of the best dining experiences I'vehad In a very long time, Read more
My order was wrong and my fries and nuggets were over cooked. They gave me old fries. Most of them were not even full fries just... the fry pieces you usually find at the bottom of the box when ur done. I have food allergies and can?t have certain things butthey put it on there anyway. Read more
The quality of the food has gone down a lot since they opened. They're always understaffed, the food is cold, they take a long... time to give it to you and they never get the order right. I do not recommend this place. Management can't handle it! Oh, here'sa picture of my latest bun free, over charged tomato, double bacon burger. Read more
Thanks to Brisa, she?s really nice and very polite. Wendy?s needs more people like her taking care of the business????, will be... coming back! Read more
I can?t complain too much. Just don?t rate them a 5 ?? because mainly I get a chili, nuggets, and a frosty but, clean and nice... ppl. Read more