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Reviews for Denny's in Pasadena, CA

Tony T 1 year ago
1

I ordered my food online and drove over to pick it up. When I got home I discovered my order was missing an item. I called to... complain and the manager doubted me and told me to come back to pick up the missing item. He didn't even apologize. I wasstarving and did not want to drive out again. I just wanted to eat what I had. I asked for a refund and he said he could give mestore credit. With a bad experience, I did not want to come back, and so insisted on the refund. Since he was rude I also askedfor a refund of my tip. I had been especially generous because it was Thanksgiving. He said it would take two weeks because itwas an online order. Only at the end did he apologize. I understand people make mistakes, but the manager was unsympathetic andespecially rude. I will not come here again, and I do not recommend you order online with them. On top of everything, the foodwas cold. I had expected an e-mail when the food was ready, but never received one, and so went there a little before theestimated time. When I got there, the food was already sitting at the counter, and was already cold. This was a very badexperience, especially for Thanksgiving. Bad service. Bad food. I will not be coming here again and do not recommend you comehere either. I wrote an e-mail to corporate. I hope to at least get my refund. Read more

tony tran 1 year ago
4

the server was nice, food was good. I enjoyed the dinner with the kids. minus one star the greeter ( white hair guy) look like... someone gave him a bad tip, he glare at customers coming in. Read more

Bill Poon 1 year ago
3

Went here for my friend's birthday and it was unexpectedly fun. But I guess it was the company, and ironically, he didn't even... get his free grand slam - do they still offer that? You know what slaps there, the zesty nachos. I get them almost everytime lol Read more

Taya Stewart 2 years ago
2

After two visits to this Denny's I have to say it's unsanitary and I won't visit again. Both visits there were flies in the... booth. The first visit my fork was dirty and instead of using a napkin or sleeve the waitress put them directly on the table.The second visit my mug had food particles on it. The second visit the waitress didn't bring out the proper receipt and asked usto write down the tip amount on a blank section of a different receipt. Read more

Debbye Anderson 2 years ago
1

They get robbed to much, I did not go there. My son worked their, also my niece, they both quit. So no I don't eat there, but it... is across the street from Denny's,the guitar center where I really went. Read more

Poly Gone 2 years ago
5

This is a very nice Denny's. It's clean and the food is tasty for both takeout or dine-in. I ordered a Double Cheeseburger... with Fries $13.69 and it was fantastic! The fries were perfectly hot and crispy with a generous portion and the burger while abit greasy was fresh and flavorful. Great place for late night munchies and all the servers are friendly. Free parking in backlot. Read more

Ivon Martinez 2 years ago
4

Not a big fan of Dennys but it's alright our server was friendly! It was all good

Monika Armendariz 2 years ago
5

I walked in w cruches I just had knee surgery so I say down host allowed 2 ppl to go b,4 me. Not cool.