Reviews for Dunkin' in Parma, OH
Donut was DRY like yesterday. Watched the bungling help use his feet to check a box on lower shelf. Last visit ever
I order strawberry coolatta almost everyday and I ordered it from here and it was the worst, it taste like a bad lemon coolatta... and when I told them they said everyone else makes them wrong and they are the only one making them right ,yuck wasted money,they weren't even apologetic. Never order from here on broadview Read more
Went through the drive through said some of my order they said hold on then came back and proceeded to say the wrong order. The... employees need to clean out their ears and learn to listen carefully when a customer is speaking Read more
when i approached the front counter to order my drinks, the woman just stared at me, without a greeting, i'm assuming just... waiting for me to begin to order. i said "good morning how are you doin today?" she shook her head and responded "oh pleasedon't ask me any questions" i said "ok then" and proceeded to order my cold brew and matcha.. i asked for a sippy cup lid on mycold brew and she responded "yup it comes that way". i asked for no ice and unfortunately there was ice in my drink.. i alreadywaited about 5 minutes for the first drink so i didn't want to ask the workers to remake it (especially because they had a longline both inside and at the drive thru). a few minutes later, a employee asked what else i was waiting for, apparently my drinksticker was lost. the gentleman apologized for my wait. the woman next to me said she was waiting 20 minutes for her food order.i understand things happen and machines break down etc. but that was no quick visit for 2 drinks /: Read more
Love my hummus &roasted tomato toast hope they keep it around. Finally something I can eat thank you so much. Coffee is awesome... as usual! Read more
Coffee tasted great, but woman at the window who took my money didn't say a single word to me, no thank you or hi how are you... doing. Not a fan of that kind of treatment. Read more
It doesn?t matter which donuts you request, they do not listen and give you whatever they want. Now I have a box full of donuts... and a house full of kids that won?t eat most of them? thanks again, Dunkin! I guess it is worth a few more miles to go to JackFrost where you can go inside and watch what they place in the box. Read more
Bad service. I went through the drive thru and tried to order 2 wake up wraps, 1 with sausage, 1 with bacon. A worker kept... interrupting me by barking and making other weird animal noises. I had to repeat my order multiple times for them to process.After getting our food and pulling away, we saw that neither of the wraps had meat in them, so we had to go back through forthem to give us the right order. Read more