Reviews for Chipotle Mexican Grill in Paramus, NJ

Good food, staff is sooooo bad, as they are serving what you want they don't advise you that something is gonna cost you extra,... they're just laughing and joking between them ???????? Read more

Manager told me ?i don?t have to come back? basically letting me know she doesn?t care about anything i said! I use to work at... chipotle! & i let her know this, because i know how it works, but the fact that not only the linebacker gave me attitude for therice being called for, & the girl in the line adding the toppings gave me horrible customer service, the cherry on the top wasthe manager telling me while laughing that i should just not come back bc she honestly doesn?t care. disgusting team. DisgustingTeam work, I can?t believe how bad chipotle has gotten wit the service. They didn?t even gave out their names because nobodyknew each other?s name, a lie so i don?t add it in this review because they?re so use to the bad reviews. Dam that must suck. Read more

This has to be the worst Chipotle in New Jersey! Every time I place a pick up order, I have to wait 45 mins to 1 hour after the... pickup time to get my order. It?s more frustration than what it is worth. I don?t know if it is that they are severelyunderstaffed or what but they always end up closing the doors on people way before closing time, and to top it all off my orderis never right. Waste of time and money. I will not be returning. Read more

Service is very lackluster at this location. They seem understaffed and overworked. No mobile ordering ahead and if you are... paying with cash they want exact change. The portions of meat are incredibly small compared to other Chipotle?s (barely aquarter of a spoon!). The chicken was over seasoned, very salty while the steak was a little dry but acceptable. Read more

I like Chipotle. Haven't been to one in a while. Ordered a steak burrito, listed at around $10, with extra meat, which somehow... came up to over $15 but no receipt offered? Realized later that they didn't even give me napkins. On top of that, theseasoning is off oh, the meat is dry and doesn't even really taste like steak. Definitely not consistent with the usualChipotle experience, it's like this is a fake Chipotle, not the real deal. Very disappointing, $15+ for an unenjoyable meal. Lots of other yummy options in this food court, I highly recommend picking any other one over this one. Read more

Ordered on the chipotle app around 12pm for lunch to get delivered around 12:38 pm and couldn?t get my order one hour later... because there was something wrong and that the driver needed a special receipt and was not notified of all this and so i calledcustomer support and they said that the driver was changed and got my money refunded but when the other driver went to go pickup my order supposedly they were having issues with the system so they couldn?t have my stuff delivered, mind you im being toldall this by the drivers and not the actual people from chipotle!!!!!! If i would have known that i would have saved my time andmoney and ordered somewhere else for lunch! Its been 2 hrs already and i had to call customer support to cancel my orderaltogether! Not a great experience especially when someone is hungry! Read more

Burrito?s and tacos how could it ever be less than 5 ???s

Service is fast and Healthy food.