Reviews for Cuban Guys Restaurants - Palmetto Bay in Palmetto Bay, FL

Wow! Okay first off the prices is AMAZING for the quality & freshness of food. But the customer service & experience is EVEN... BETTER ! First of all I paid $6 for a sandwich and there was a small mix up and the chef came out to apologize about theconfusion and made me a whole new sandwich. Places with amazing people & service is how companies grow and stay in business.Thank you guys so much your service is better than most higher priced places! Thank you please never change ???? Read more

Cuban Sandwich with fries. The sandwich was fine, normal Cuban sandwich but they definitely slacked on the mayonnaise. The fries... were super good and very very salty which I love. The fries were definitely 5 stars. Read more

Worst location!!!! Bad quality! bad service! don't give you what you ordered EVER because I've given them chances. I order from... the next location around them and it's amazing so it's just these people! Kendall location is good and i never have a problem,just delicious. If you want to be disappointed go to Palmetto Bay! It suuucks. Read more

I ordered a couple of the Cuban burgers via Uber eats and after two bites I had to throw them out. The Cuban toast was hard a... rock and beef patties looked and tasted expired. Read more

We were the only ones when we walked in so they were really quick. The staff was kind. We ordered steak and pulled pork bowls.... The pork was so good and juicy. The steak was so well seasoned. Both tasted so good! Also, approved by our 4 year old as well heloves his rice beans and lechon! ????Definitely coming back to try their sandwiches. I would love to see them add some saucesfor those who love putting sauce on their food. Read more

I?ve never been to a Cuban Guys restaurant. In my mind, why would I check out a Cuban restaurant, if there?s plenty of other... Cuban restaurant chains throughout Miami-Dade? Welp, now I see why. It?s definitely a fast food restaurant, BUT it?s definitelybetter than your normal fast food restaurants (I.e McDonalds or BK). The best way I can describe it, is that it?s operated likea fast food restaurant, but then when you get your food, it doesn?t look like fast food restaurant food. Just better. I camehere for the Yelp Latino Heritage Celebration and it couldn?t have come at a better time. I mean they had a BOGO on their VacaFrita (shredded steak) sandwich! Ya boy was ready to feast and my daughter loved it too. Also had to add a Materva, because ofcourse. Not even a big soda drinker either, but hey, when in Rome?or Pinecrest. Customer service was impressive. They werepretty swamped and handled everything with ease and professionalism actually. They did great and deserve some praise. Read more

So so so happy that a Cuban Guy open in my neighborhood. Their Cuban fritas are a-amazing. They are on point. Their banana... chips "mariquitas" with the garlic dipping sauce. And i just tried their vaca frita sandwich. Melts in my mouth. And please dontget me started on their dulce de leche churros and their bungelos which brought back memories of my Cuban Grandma making me themfor Christmas and giving me extras just for me. Their food are delicious. Staff super friendly especially the lady who takesthe orders. She is super friendly. Always trying to get customers not to forget dessert and i never do. Again i am so happy idont have to drive to kendall anymore to get their food. So you can dine in. Or pickup. Shopping center next to Publix. Read more

The staff here are FANTASTIC. Very kind and helpful. The place is clean and well kept. The food is tasty as well! But it wasn't... amazing . Unfortunately the pan con lechon was just a bit too dry. I'll be back of course to try their frita though. So thisreview may very well change. But it is what it is. For a fast food Cuban restaurant: you gotta try it. Read more