Reviews for Jack in the Box in Palm Springs, CA
Great Food overall , friendly staff. Manager really knows how to treat customers she is really kind and has a lot of patience.... The hospitality I received from this jack in the box was outstanding . Will definitely come back !! Read more
The restaurant is located on Palm Canyon next to Starbucks which is closing down. I observed very poor treatment of a family of... Homeless but very humble looking people.. The Jack in the Box management should not be obviously rude, short and disrespectfulto ANY one of their customers.... their money spent the same as anyone's... That Manager embarrassed them. Read more
Sign says they open till 10pm, even dine-in. drive thru open at 8:30. Guy before me did walk thru, but Gisella manager won't... let Me. I was forced to drive my car tho I had consumed beer Read more
Placed my order in the drive through, everything was okay until I asked where was my sauce. Then it became an issue. At first... the man at the window was already handing me my food but when I discovered my sauces weren't in the bag the manager refused togive me sauce for my burger. They had already okayed the sauce I requested and then refused to give them to me because theirpolicy says they charge for sauce. Apparently your not allowed sauce for your burgers if I can't have a meal and enjoy itproperly with honey mustard I'm not just gonna except that and leave unhappy. Also I'm not gonna add another small charge to myacct and unbalance my card with $1.00 charge, so I asked for a total refund of my $45.00 and took my hard earned money toMcDonald's. It was unfortunate because I wasn't in palm springs for fun I was visiting my husband in the hospital who isfighting for his life after a near fatal car accident and my kids were hungry but thanks a lot Jack's for not bringing somepeace of mind to my family. You made a bad day even worse. Never again would I go back to this location and you took the foodback with all of our germs that we got from the hospital good move on your part smart choice with covid going around and youdidn't toss it you handed it to another customer. I saw you separate what was inside on the counter. Read more
What a shitplace this is? they have drivein until 22.00 but inside dining only until 20.00. So much of cheating the customers... and fully against of the law because google says the place is open until 22.00! Very rude service no willingness to solve theproblem - 22 open time was only for drivers - redicilous! Read more
Worst location. Been here Multiple times always horrible customer service. I always order a Ultimate BACON cheeseburger they... never give me bacon, God forbid you ask them to correct their mistake. Food is usually cold. Save your money. Read more
Ordered a jack spicy chicken sandwich. Got a burger, I guess they can't tell the difference between chicken and beef
I wanted loaded tiny tacos instead they gave me tiny regular tacos burnt and the lady said next time im not going to give u the... loaded tiny tacos because she only heard what she wanted to hear I didn't order original tiny tacos that wasn't even what Iordered I am never going to waste my time or money here again Read more