Reviews for Cold Stone Creamery in Palm Springs, CA

This place is just dirty The windows, the graffiti on the glass.The patio chairs have seen better days.The service is eh, they... don't seem happy to be at work. Read more

Had to ask the girl serving my ice cream to put gloves on (during Covid). She touched her face and asked me what I wanted. For... that reason, they?re only getting 2 stars. Read more

Agree with prior poster. Completely empty store. Employee seemed bothered unfriendly and bossy. If you?re going to put on some... calories getting out in a bad mood just prior kills the whole point of going out for ice cream. I expect a cheery greeting goinginto any ice cream store?not to be put into a bad mood. Not going to last long in customer service Read more

Sadly this place has gone way downhill. They never measure correctly to fit ice cream and ingredient mixes in larger tubes to... go, consequently their bespoke menu creations never taste consistent. Seems to be big turnover of staff in last 2 years.Obviously a reflection on management and ownership. Disappointing. Read more

This place always delivers amazing icecream!

I love Cold Stone the only problem I had was the ice cream was a little soft because the preparation plate wasn't working... properly, other than that it was great. The employees were very respectful , helpful and polite. Read more

All I can say is YUM! The ice cream is awesome, very rich and creamy. We tried 2 different treats. One was an Oreo cookie ice... cream and the other was chocolate with a brownie, choc chips and choc sauce all mixed together, so good. Very rich though, so asmall serving was more than enough. Read more

I really like coffee, so I ordered the coffee lover's only and it was so good. I like the smoke tree location because the area... isn't as busy as downtown and there's chairs to sit and enjoy my Ice cream. The kids working there are really friendly, so I tipthem because it's just a dollar to me but it means Independents from asking mom & dad for money for them. Read more