Reviews for Panda Express in Palm Desert, CA

Kelly is a polite cashier/server. No complaints about the other staff either. Everyone is kind and doing their job. Also the... food is always delicious Read more

I wanted to try a different Panda close by and had never been to this Panda. We decided to go Sunday night at 6:30 pm. As we... walked in the door, I started to have second thoughts because there were only a few people dining there. However, when we wereserved and was paying, suddenly a long line magically appeared. As I ate, the quality of the cooking was better than the otherPanda close by. Plenty of families. Very important; plenty of Asians eating there, too! Plenty of ice (unlike the other one thatwas out) and plenty of tea hours before closing (unlike the other one). Bottom line: Goodbye other Panda; hello new favoritePanda. Better all around. Read more

Started off with the "manager" Christian being absolutely rude about why there was no food available and 11am. Wanted us to wait... 15 minutes while he made excuses about how it wasn't ready because they just opened (over an hour ago). Not only did they nothave anything ready they half scooped our food and let it sit until it was like warm. The "manager" Christian needs customerservice training badly, he's running this store into the ground Read more

I have dined at this location several times. The service is quick, friendly and professional. I recommend it.

I was at this Panda Express to pick up and order for doordash and David was extremely ok top of everything. He recognized that I... was a dasher and quickly informed me of what items were still being made and gave me a free soda. Excellent service and really ago getter. Read more

Very slow and poor customer service! A lot of food items not readily available and the person (male employee with headphone on)... at the counter is very rude and unprofessional! He asked me what would I have, so I told him and I pointed the two items (AngusBeef and Wok-fired Shrimp). I noticed that the containers were empty, so I asked him how much longer before they are available.He mentioned about ten minutes. So, I told him that I will wait. He asked me what else would I have. I told him that I wantedthe two items that I already mentioned. He proceeded to asked me if I wanted a double items. I told him what double items is hetalking about. He then told me that it will not be available for another thirty minutes. I said to him that he should have toldme that they are not available and I just left after I said to him "very lousy service"! Read more

Came in 45 minutes before closing (after attempting an online order 15 mins prior; it was denied due to timing restraints) and... they had already pulled all the food items, my choices were majorly limited to only 3 entrees. I get you want to get out at 9when you close but that's just lazy and uncool on a consumer level (doubt you guys will care about this review anyways given thework ethic here, oh well). Pulling everything the hour beforehand is ridiculous and completely unprofessional. Close to closing(15-20 mins beforehand) is more than reasonable, thats coming from a fellow restaurant employee/manager. Unless again the goalhere is "get out AT 9". Respectfully, that should not be the consumers issue, thats yours and managements. You have set timesfor a reason and most restaurants allocate an hour after closing hours to do clean up. As a previous Panda employee, I knowPanda has that allocation. Yikes. Do better for those that already have completely limited fast food places. Thanks. Read more

Rude service. I brought in my baby to get food after a long road trip and shopping, super hungry. I never wear a mask anywhere... (God forbid I breathe, right?) and no one gives me issues about it. Ever. It's been 2 years that the government insists we wearmasks and when I went in she asked if I had one. (Let alone people eating without a mask on, and the lack of logic entirely.) Itold her no, I can't wear one. She insisted on pulling out a pile of masks to force me to wear one anyways. I told her "I said Ican't wear one." It gives me anxiety and blocks my breathing, but the reasons are no one's business. She still tried to force meto wear one and so I left. It's my basic right as a human to breathe and not have someone suffocate me. Wear your own masks butI just want to eat! (And breathe.) This is discrimination and violating my basic human rights. Read more