Menu for The Colony Hotel in Palm Beach, FL

I had a wonderful stay at this beautiful hotel. Excellent customer service, great location, great atmosphere, awesome pool area,... great food. Everything was top notch. Thank you Read more

Excellent experience. Fantastic service. Lovely surroundings. Palm Beach luxe? if there is such a thing.

Worst hotel experience in Florida! The Colony, in Palm Beach, deceives the unsuspecting. It's pretty on the outside, with... kitschy decor, and the cuisine in your restaurant is very tasty. The rest sucks. Mainly the service! Completely arrogantreception, not giving answers to our questions. We wanted someone who spoke Spanish and for days the two incompetentreceptionists said that there was no one in the hotel who spoke the language. At the end of our stay we counted at least fourpeople who speak Spanish. One of the receptionists entered our room, without authorization, and with a ?Do Not Disturb? on thedoor. Oh, I didn't even mention the dirt in the rooms. Hair in glasses, on bathroom floors and on mattresses. The first nightthey put us in a room that didn't have a blackout. When we complained, they put us in one where the bathroom curtain was madeof paper. The excuse: ?We are under construction?. We put clothes to wash, the maids didn't take them. All difficult,terrible service, horrible! The various managements simply ignore the entire team's indifference. And the owner of the placeis hidden we don't know where? Anyway, if you're planning a vacation at The Colony, attention: ESCAPE! Read more

the very good place to enjoy palms beach near worth ave the food in a fabulous restaurant very special with your pets always... provides water and croquettes my husband likes a lot of service that they provide every time we visit Read more

Beautiful and great location, and beyond excellent service, but they don?t tell you when booking that they are undergoing major... construction. Authorized to start at 9 but when I was there started as early as 7 am! Also room I was in was not blackout darkeven though it had supposedly black out shades in case this is important to anyone. And no fridge/mini bar. The hotel bar servescreative cocktails with live music. Food was excellent and excellent and very friendly service but very pricey (to be expectedin that area but pricey even coming from NYC). With all these flaws I?d still stay here again once construction has beenfinished because of the level of excellence of the staff. I would also stay here again for work (great wifi) and if I knew I wasjust going to be waking up early every day! Read more