Reviews for Taco Bell in Palatka, FL
Building was just remodeled. The drive thru is a huge improvement from what was there before. The new staff seem to be faster... and friendlier. The food was made quickly and just the way I expected. Parking lot has changed a little to accommodate the newdrive thru and it works better than it did before. The new changes bring you out of the drive thru in a more convenient andsafer option to access HWY 20. Read more
In a town so small, you'd think these businesses would want to have staff that encourages customers to come back. Not leave... their first visit and NEVER even THINK about coming back. My young son and I came here for a quick bite, after a long day. Afterstanding there for about 3 mins, with no "hello", "We'll be right with you", but workers standing around, looking right at us. Awoman that's old enough to treat others the way you'd like to be treated, walks up and literally says "What you want?". Now Iwas ready to walk right out after the first 30 secs. But my 5 year old really wanted a meximelt and those cinnamon dessertthings. I politely ordered, she walked AWAY! Didn't tell me my total, didn't say thanks, I'll be right back, literally walkedaway. Where she went? I have no idea bc I took my son's hand and we went out the door. It wasn't until I was putting my son inhis car seat that she apparently came back to the counter and seen we walked out and that's when she opened the door and yelled"You still want that?". No thank you, I replied. ??????????? I've worked fast food before. I know it can be overwhelming,annoying, you put up with stuff (if you're serious about needing a job) that you wouldn't normally. But when a customer treatsthe employees with more respect than the employee treats the customer... maybe rethink your standards on what's acceptable andwhat's not acceptable when it comes to your employees. No doubt this is exactly why all these businesses are failing left andright in this town! Read more
Completely renovated the inside and it is marvelous!! The environment is relaxing and very clean! I ordered from the kiosk... without any difficulty and I also interacted with a live person who was friendly and very quick and efficient with my order.Enjoyed the experience! Read more
Simple order: A#2,3 soft tacos and 2 large Pepsis. After repeating my order 3 times...no burrito. Myself and one other were the... only customers. This reflects so badly on management for such a lack of training and terrible hiring practices. I hope they andstaff are appropriately embarrassed for blowing such an easy task. Read more
This place use to be great. Now you hardly get any meat in anything you order from there unless you pay the extra money for... extra beef then you get the original amount of beef on the stuff you order. Then they barely put any sour cream on the stuff weordered and done the same with the lettuce and tomato that was supposed to be on there got maybe a pinch of both on what weordered. They also try rushing you through the whole drive thru right away when you pull up to the box. Even said need a minuteto look and they didn't wait enough time for you to look at the menu. Wasn't sure if anything changed or what was new. Feltrushed by the person with the headset on. Read more
Horrible, me and bf asked for 2 bean rice burritos and both were full to the BRIM with onions. I have NEVER had a bean & rice... burrito have onions in it nor did I ask for them, Im dang allergic to them, then the chalupa they gave us was super soggy andtasted old. All our food was made poorly???? Read more
This is supposed to be my burrito supreme. It's missing beans. It's missing sour cream. It's missing onions. And it's missing... shredded cheese. Probably would have been easier just to say it only has lettuce, tomatoes, and beef. We also had to repeat Iorder three or four different times and still had to correct it at the window. We didn't notice the burrito until we got home.This was a very bad experience! Also I tried to call the store five or six times and no one picked up the telephone. This iscompletely unacceptable service! Read more
I purchased a Breakfast Grande Burrito, but what I got was HARD ROCK POTATOES in the Burrito, so disappointing that the... Management and the Workers doesn't care about serving quality food to the Customers, this is how you earn your paycheck, so ify'all want to continue to serving disgusting food and losing Customers continue on, bcuz I won't be returning. Corporate will becontacted because quality food and service is want each restaurant should be rendering, but Taco Bell lacks that. Read more