Reviews for Urban Counter Palatine in Palatine, IL
The hot dog was ice cold out of the fridge and the bun was cold as well the only thing warm was the hot pepper the young man who... made my food should take the ear buds out of his ears, apparently the phone is more important than the customers. I won't begoing back. Read more
I?ve only been here once, but the burgers are as good as Red Robin or similar. Very impressive! Had the Glazed burger and it was... very good, nice sized patty too. Read more
Surprisingly very good! I got the mushroom burger with a fried egg. The burger was quite big and filling. They were only... allowing carry-out, and we waited about 10 min for the order to be ready. But they cooked the burger to your preference rightinfront of you. The place was clean and we only wished they had dine in. Will most likely go back again to try their otherburgers. For $10, what a great deal! Read more
I was surprised to see a diner that is part of the gas station getting such good reviews. This place deserves it! We ordered a... variety of sandwiches and a chocolate shake. The shake had more of a mild chocolate taste, but it was still delicious. Theyeven ask you how you want your burger cooked. Highly recommended! Read more
This is our new go to place for burgers moving forward. This place doesn?t disappoint! Firstly it?s inside the new bp gas... station on the corner. Ok, Don?t get squeamish about this - it?s worth trying as you?ll be coming back for sure! There is plentyof parking. The inside is kept very clean and booths and tables are comfortable to dine in. You don?t even feel like your insidea gas station. This restaurant is off to the the right side and doesn?t really come in contact with the gas station staff orstore. The staff is super friendly and helpful in answering questions. We ordered the classic burgers so we could judge againstthe local competitors. The burgers are freshly made of ground steak to order and weigh in at a hearty 1/2 pound! You can orderrare, medium, well variations etc? The seasoning and grilling was beautifully and perfectly done. The cheese was very goodquality and melted like butter on the burgers. We loved the warmed fluffy brioche buns that complimented the burger. This is theBEST burger in the burbs hands down! You get a handsome amount of crisp hot fries in the regular size. They have the red Cokemachine whereby you can mix over 100+ varieties of pop to your own personalization. We also tried the vanilla shake made withnice premium ice cream. Very thick, rich and creamy. I would have never have gone here let alone notice it if it weren?t forYelp. We loved it and will be back. Read more
Recently tried for the very first time and I thought the food was pretty darn good for the value. Was passing thru the area so... the timing was right, don't know if I could drive 39 miles from Beach Park just to get a burger here. To some this may be "justanother typical burger joint" with fries, dogs, chicken tenders and shakes but the food seems good quality and they'll cook yourburger the way you want it which is uncommon for nearly all fast food burger joints. Brand new location located within a gasstation which I believe there are a few locations built the same way. UC is closed on Sundays and closes at 3pm onSaturdays. Venue is kept very clean with friendly customer service serving up tasty food and shakes. We arrived around 2pm on aSaturday which is late for lunch and there was only 1 person in the dining room so I can't say yet if they ever get packedduring lunch/dinner hours. Seating is a bit limited but there's outdoor seating as well. My wife & I enjoyed the burger & friesand will definitely stop back if ever in the area again. Will refer the Urban Counter to other family, friends & co-workers aswell. Read more
Now keep in mind this place is connected with a gas station. When you think that, you think if old hot dogs and bagged nachos.... This is not the case with this place. It has excellent food which I was surprisingly impressed with. The options are endless.Breakfast, lunch, dinner, and desert. The only reason I leave off a star is because they were understaffed which made for alittle wait time. Not terrible, but if your going to be in a gas station you probably need to be rather timely. The man that wasserving me did a fantastic job just needs some help to satisfy all customers! I will be going back especially to try a breakfastburrito. Read more
The food is FANTASTIC and the staff is professional! They server Breakfast, BURGERS, DOGS, SALADS and much more! The menu is... also not your everyday generic bar&grill food. Don't let its location fool you it's a hidden gem! You can go to spend 16-17$ onone.. burger at your regular spot OR go here and get the same quality if not better for 9-10$. I love this place and I guaranteeyou will too! Read more