Reviews for Popeyes Louisiana Kitchen in Palatine, IL
This is one of the better Popeye?s. The gentleman at that took my order was professional and well mannered. Took my order... quickly and made no mistakes. Food is great, and came out quickly. I was craving some chicken sandwich and I've heard greatthings about Popeye?s Chicken sandwich so I had to try it! The chicken sandwich is big, crispy, tender and juicy on the inside.Great customer service and manager, very hands on and treats employees good. This was hands down the best Popeye?s Chickensandwich experience. Keep up the good work! Never been a disappointment. I love it. Read more
Charged for 3 chicken sandwiches and only got two. Did not label which was spicy and which was plain. Food was cold, buns were... soggy, and staff were very rude and grumpy. Did not offer a refund, only credit for next time or pick up of the missing item.What if I was from out of town? What if I don't want to eat there again because it was a bad experience first time (which itwas). I will not be eating here again other than to pick up my mediocre missing sandwich. Read more
Okay, I must admit, my review is quite biased. I have eaten regularly at Popeye's, yet I only order one item. I love their spicy... chicken sandwich, and so that's all that I ever eat. The chicken is always moist on the inside yet super crunchy on the outside.The spicy flavor is introduced in the sauce, and I always order with extra (dill) pickle slices. Read more
Chicken is always good. The side are good too. Its good for carryout. They are always busy. Be prepared to wait for 10 to 15... minutes for your food. What i dont like is dining in. The tables are always dirty and no one ever cleans them. Should there besomeone in charge of cleaning the dinning floor/tables? Read more
Restaurant seems dirty when you walk in and the lobby is filled with boxes in the corner. I ordered the 5 pc tenders with... blackened ranch dressing. Only came with two ranch. I asked for a few extra because two wouldn?t cut it for 5 large tenders.Nope! 25 cents each if you want enough sauce to enjoy your meal. That?s after paying $7.20 for just the tenders! Way to nickeland dime your customers! Oh, hope you enjoyed that 25 cents because that?s the last you?ll get from me. I?ll just go toChick-fil-A and get as many sauces as I want. Oh, forgot to mention the big cement block/obstacle in the driveway that?scovered with tire marks. Apparently getting 25 cents from you isn?t enough, they want you to pay for an alignment as well! They did get an extra star because at least the tenders were good. Read more
Order 5 pcs deal asked 4 fresh chicken because I like hot chicken they said no problem chicken not hot at all.. this was on a... Friday 5/20/22.. trash & the rice was hard Read more
Dinner time so long line drive thru. So inside pick up is much faster. Inside clean safe looking good Cashier service is ok but... not enough Checkin was ok cook was ok Good food this store always lot a customers. No recommend for drive thru pick up You waitlong time. Read more
Do not bother doing mobile ordering at this location. I waited over 30 minutes with mobile ordering but all the people who... walked in and ordered got their food right away. I ordered 2 chicken sandwiches and 1 small mashed potatoes so shouldn't take 35minutes to get. Read more