Reviews for Dunkin' in Pace, FL
This is the worst Dunkin doughnuts I have ever experienced. Could not even get a simple order together and in the bag to be... picked up by DoorDash. Tried calling the store numerous times but they never answered the phone. Decided to go into the storeand was told yeah we have some problems with our phone. When I asked for a manager or a phone number for the district manager Iwas given an old receipt with a highlighted email address. It is so unfortunate that this place is so poorly managed. Pleasestand clear of this location. Read more
8-13-2022 - cook called off so short staffed. Michelle be knocking out great service and food by herself! 7-15-22: morning... crave for hash browns and tomato pesto (add bacon) sandwich! 7-13-22 I?ve been stopping here on and off for a couple months.This Durkin is the best - the staff are always friendly and provide quick service. Excellent food and drinks as well. Justanything on their menu for anyone. 5-11-2022 my first time at this location and first time since 2018 at any Dunkin?. I got thebreakfast grilled cheese with tomato presto, hash browns, and a regular iced coffee with cream. Everything was excellent. Read more
Asked for 2 frozen coffees and was helped quickly. The woman at the front was not very happy or friendly, to be honest, but she... made the drinks fast and they were amazing. Read more
My family and I come in to this place fairly often and I have to say it is pretty gross. We understand the short staff, trust... me. There were three people working today and the tables and the women's restroom were so disgusting we brought antibacterialwipes to wipe off of the table. The bathroom had urine, blood, and a ring around it where you can tell it hasn't been cleaned indays. The sink was atrocious... Hair and dirt everywhere. When telling staff about the conditions, they state they are going totake care of it and they never do. On the other hand, some of the ice cream was melted and still served. The service is also notgreat considering most of them never smile or even act like they want to serve you. I have seen this establishment run better byone female than the crew I saw this week. This place needs corporate to come in. Read more
Donuts are good. Staff and customer service are awful. When we walked in, the staff did the ?1-2-3 Not It? right in front of us,... as clearly. None of them wanted to serve us. The girl (Ansley was her name) that lost and had to serve us was extremely rude andclearly irritated that we were ordering donuts at 9am on a Sunday. Not only was she irritated, she was extremely impatient andrude to the point that when we finally paid, she slid the donuts across the counter towards us like a bartender sliding a drinkdown the bar in an old western film. If we didn?t act fast and grab the box of donuts, they would have slid over the counter.Even my 12 year old son said ?well, that was an experience? as we walked out of the store. I would love to hear from the generalmanager so that we could convey our extreme disappointment. Read more
Best Dunkin Doughnuts we?ve ever been to!! Nice tables to dine in, clean, great friendly service, and good food and coffee. We... mentioned that the music was too loud and they turned it down.???? This is a refreshing change from the inconsistent food andservice from the Panama City stores where we lived previously.???????????? Read more
Dunkin? has some great things on their menu. Their hash browns are delicious, some of my go to are the Sweet Black Pepper Bacon... Breakfast Sandwich, flavored Ice Coffees and their Snacking Bacon. I cannot give this location more than two stars thoughbecause you could order the same thing twice in a row and it will come out different. They are always out of things, and notspecialty items but simple things like plain bagels or donuts, even if you visit early in the day. Same with the cream cheese,sometimes they?ll spread it on your bagel or sometimes they?ll just give you the container. No consistency. Read more
I had some issues with my DoorDash order but Mitchell, whom I think was a manger, was absolutely wonderful in politely telling... me it was an issue with DoorDash but also was very polite in explaining the policy of why she was unable to fix the situation.However after the extremely polite way of telling me no? she was even nicer by fixing my coffee and talking me through usingDoorDash next time for delivery. The issue being the limited menu DoorDash offers and trying to customize a different drink tobe the one I normally get direct from Dunkin. Hopefully DoorDash will start offering the full menu to include the Carmel Craze Read more