Reviews for Wendy's in Owings Mills, MD
This Wendy's is a okay place to grab and go. The food is sometimes good, sometimes not so great. They will replace your fries if... not hot to your satisfaction. But, they are very slow and not always as friendly as I feel they should or could be at times. Read more
Had a mobile order and when I went to pick it up from the drive through. Per provided instructions. I asked specifically for my... mobile order and I was told I have yo park and come inside. Confused I do as I'm told and ask why I had to come inside. Theysaid oops sorry I didn't know you wanted a mobile order. I dont know how more clear I can say I need my mobile order, than Ineed my mobile order. Then my plastic cup had a puncture in it causing it to spill all over me once picked up. But before tgatthey didnt even tell me my order was ready, instead tgey served others who came in after me! This location is Incompetentdeffinetly avoid at all costs. Read more
Despite the line being unbelievably long, they got my order out quickly and the young lady who took my order was very nice. The... food was was hot and delicious. I will be visiting this location again! Read more
Staff Saturday very unprofessional especially little girl on drive through with the black and red wig. Definitely don't need to... be there without management only person who attempted to provide great customer service was young lady destiny but the Cookwasn't much help she was too busy worrying about lying to cover for drive thru girl. French toast was terrible burnt waste ofmoney every thing I ordered was terrible from the watered down sweet tea to both combo. Read more
I just left there, and I cashier was EXTREMELY rude and unprofessional! I had to wait until she bagged up another order before... being helped. No ?one second ma?am?, nothing! No kinda of acknowledgment that I was standing there. Then was she was donebagging up the order, she walked the the cash register and looked at me??? I guess that was my que to order. Again no, sorry forthe wait ma?am, no ?can I take your order?? nothing. Another worker seen what she was doing and didn?t even try to step in ahelp or just simply say? thank you for your patience ?. Poor management all around! Read more
Just terrible. Employees just laugh & joke around with each other. Don't take their jobs seriously or pay attention to simple... details. Went for the dinner other night & they got my order wrong twice. I asked for a burger with no cheese, no tomatoes.After I asked them to correct my order the first time, I literally overheard them confirming the wrong order for me. I correctedthem from my car & they pretended to fix my order, & proceeded to give the wrong order again. I didn't want to waste my timehaving them correct it a third time because the employees here are just flat out incompetent & lazy. Read more
I ordered a spicy chicken sandwich meal today. When I got home, the chicken sandwich I had ordered was not in my bag. I go back... to this Wendy?s and told them they had forgot to give me my spicy chicken sandwich. They gave me my sandwich after I had waitedfor some minutes. When I got home, my sandwich did not look like the usual chicken sandwich I?ve received in my previous orders.The chicken sandwich I received was horrible. The chicken was paper thin, and it tasted like fried spicy batter. I will neverorder anything from this location again. Read more
Best Wendy?s in Baltimore. HANDS DOWN! The service was FAST. All of my food was FRESH HOT AND DELICIOUS. And most importantly... the staff was incredible and friendly. You can tell that their Manager actually cared and we was working just as hard as hisstaff. Read more