Reviews for McDonald's in Owasso, OK
I ordered a caramel frappe. They told me they didn?t have caramel but if I wanted mocha instead I?m like yeah I guess then they... hand me this. They charge me full price for a coffee that doesn?t even have the ingredients. There?s no whip cream which one Ithought OK I?m gonna do the chocolate and not a big chocolate fan that the whip cream would diluted some. I went inside and sheinformed me that they didn?t have any whip cream and why aren?t you telling your customers this? Why are you charging full pricefor a coffee? You don?t have all the ingredients for.. Read more
Forgot my larged iced mocha, charged me an extra $1.59 for a large coke when it was supposed to be included with the meal,... charged me for a crispy chicken sandwich but gave me a mchicken. I was charged for a mcrib meal and just received the sandwich.I basically paid an extra $12 from what I should've based on what they gave me. Also the people taking my order and receiving mypayment were super unprofessional and rude. It seems like they could hardly even speak English. Read more
Haven?t gone here in months because last time I went there was a hair in my food. Decided to go today because the line looked... short and I got reminded why I don?t go here. Ordered a McChicken with no mayo and added bacon, i wait in the line for 10minutes after paying to get my food and i get a mcchicken with mayo and no bacon. i loop around to get back in line which islonger now and i pull up to the speaker after like 10 minutes and explain what happened nicely and i get a response with someattitude telling me to pull up to the window which I do after 10 more minutes of cars trying to get their orders. I get handedmy order with no apology or anything like i get it mistakes happen but this just very poor customer service especially afterspending 45 minutes total to get this food. will not be back Read more
I love using the McDonalds app. I place an order online, I confirm in the app that I?m almost there and they have it ready for... me when I arrive. I also love the rewards and benefits that they offer in the app. You earn rewards points every time you placean order through the app. Some perks are absolutely free. Read more
Ordered curbside, big mistake, waited over 15 minutes before going inside to check on my order, after telling them they said I... was waiting on 1 burger then 10 mins later I ask again and they have nothing made and are making my meal just then that I'vebeen waiting 30 minutes on. I'd love to never come back here. Read more
Ever since the Rich's sold it the service has been horrendous. How could they ruin the best McDonald's in such little time is... beyond me. They increased the prices and decreased the service. They used to have THE most efficient store. They used to careabout their employees and the city, but they could care less now. Read more
I don't understand how it's so hard to leave ketchup off. The ticket says no ketchup, I got only ketchup. It's pretty consistent... that I'll get my food made wrong. It's fresh and the fries are always good but the fact that they never make the burgers how itsays on the ticket is crazy. Read more
Ever since corporate took over it has turned into garbage. They only care about money now. 20 minutes to get food because they... have 3 employees working in the back. It will never change either because corporate now owns this uncared for McDonald?s. Read more